Emely Rosario
The Bronx,NY
Summary
Dynamic leader with a proven track record at C Town Supermarket, enhancing profitability and market share through strategic pricing and innovative marketing campaigns. Excelled in utilizing pricing software and Microsoft Excel, coupled with exceptional problem-solving and teamwork skills. Achieved significant revenue growth by optimizing business strategies and fostering cross-departmental collaboration.
Overview
3
3
years of professional experience
Work History
Pricing Manager
C Town Supermarket
2023.01 - Current
- Analyzed customer data to develop targeted pricing strategies for improved customer satisfaction and revenue growth.
- Negotiated contracts with suppliers/vendors for cost-effective procurement, reducing operational expenses.
- Streamlined pricing processes for increased efficiency, reducing manual work and potential errors.
- Developed customized pricing proposals to attract new clients and retain existing customers.
- Managed cross-functional projects to improve the product/service portfolio, driving revenue growth and profitability.
- Conducted competitor analysis to identify opportunities for competitive advantage through innovative pricing tactics.
- Evaluated promotional offers'' effectiveness in driving sales volume, making necessary adjustments for optimal results.
- Identified underperforming products/services within the portfolio, recommending strategic changes or discontinuation as needed.
- Implemented price optimization tools and techniques that led to more accurate forecasting and informed decisionmaking.
- Ensured compliance with legal requirements related to price setting by staying updated on industry regulations.
- Improved company market share by adjusting prices based on market dynamics and customer demand patterns.
- Established key performance indicators for tracking the success of implemented pricing strategies.
- Provided ongoing training and support to sales representatives on best practices for negotiating deals with clients based on value-based pricing principles.
- Collaborated with product management teams to ensure accurate costing information was used in all pricing decisions.
- Increased profitability by implementing strategic pricing initiatives and monitoring market trends.
- Demonstrated adaptability in responding quickly to changing market conditions, allowing the company to stay ahead of competitors and maintain profitability.
- Enhanced collaboration between sales, marketing, and finance departments by providing comprehensive pricing insights.
- Led a team of analysts to optimize pricing models, improving overall financial performance.
- Communicated effectively across various organizational levels regarding changes in prices or promotions that impacted business operations.
- Reduced operational costs by identifying inefficiencies in current pricing systems and processes.
- Created and managed social media campaigns to increase brand engagement.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Conducted market research to identify new opportunities and target markets.
- Devised content strategy to effectively engage target audiences.
- Continually maintained and improved company's reputation and positive image in markets served.
- Coordinated with design and media teams to develop high-quality creative assets.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
- Managed budget allocation and resource utilization to maximize marketing ROI.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Optimized email campaigns to increase open and click-through rates.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
- Improved website visibility through development and implementation of SEO strategies.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Mentored local personnel on best practices and protocols to maximize productivity.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
- Wrote and distributed press releases to increase brand visibility.
Cashier
C Town Supermarket
2022.01 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Store Manager
McDonald's
2022.04 - 2023.01
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
Education
Radiology - Radiology Tech
Hostos Community College
The Bronx, NYSkills
Pricing software proficiency
Microsoft Excel expertise
Python Programming
SQL knowledge
Multitasking
Problem-solving abilities
Attention to Detail
Time Management
Problem-Solving
Teamwork and Collaboration
Financial Forecasting
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Pricing Manager
C Town Supermarket
2023.01 - Current
Store Manager
McDonald's
2022.04 - 2023.01
Cashier
C Town Supermarket
2022.01 - Current
Radiology - Radiology Tech
Hostos Community College