Emely Sierras Morales
Phoenix,AZ
Summary
Motivated Criminal Justice and Criminology student at Arizona State University with a strong interest in federal law enforcement, homeland security, and investigative work. Bilingual in English and Spanish with experience in community outreach, high-responsibility work environments, and public service. Demonstrates strong communication, analytical thinking, teamwork, and professionalism in fast-paced settings. Seeking a federal internship (FBI, DHS, or investigative agencies) to gain experience in criminal investigations, public safety, and homeland security operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Black Rock Coffee Bar
Glendale, AZ
12.2025 - Current
- Provide customer service in a high-volume, fast-paced environment while maintaining professionalism and accuracy.
- Handle cash, card, and mobile transactions responsibly with strong attention to detail and accountability.
- Communicate effectively with team members and customers to resolve issues and ensure smooth operations.
- Demonstrate strong time management, multitasking, and problem-solving skills during peak business hours.
- Maintain a clean, organized, and safe workspace while following company policies and health standards.
- Build positive relationships with diverse customers, strengthening interpersonal and communication skills.
- Hours per Week: 15–25
Cashier
All The Luv Wings
Phoenix, AZ
11.2023 - 08.2025
- Provided professional customer service, answered questions, and resolved concerns effectively.
- Managed financial transactions and balanced cash drawers with accuracy and responsibility.
- Maintained organization, cleanliness, and operational readiness in a busy service environment.
- Hours per Week: 25–30
Kitchen & Drive-Thru Team Member
Raising Cane’s Chicken Fingers
Glendale, AZ
10.2024 - 05.2025
- Operated in a high-pressure team environment requiring efficiency, teamwork, and adaptability.
- Maintained accuracy and quality while preparing food under strict safety and operational standards.
- Demonstrated reliability, accountability, and strong work ethic in a fast-paced setting.
- Communicated clearly with team members to support daily operations and meet performance goals.
- Hours per Week: 20–25
Footwear Associate
DICK’S Sporting Goods
Glendale, AZ
07.2022 - 08.2023
- Assisted customers using strong interpersonal and communication skills.
- Maintained product organization and inventory accuracy.
- Worked collaboratively with team members to meet store goals and provide quality service.
- Hours per Week: 15–20
Cashier / Amazon Associate
Kohl’s
Phoenix, AZ
11.2021 - 05.2022
- Processed purchases and returns accurately while maintaining attention to detail.
- Explained policies and assisted customers with inquiries in a professional manner.
- Demonstrated responsibility, reliability, and strong organizational skills.
- Hours per Week: 15–20
Education
Bachelor of Science - Criminology and Criminal Justice
Arizona State University – Watts College of Public Service & Community Solutions
05-2027
Skills
- Bilingual: Fluent in Spanish and English
- Strong written and verbal communication
- Analytical thinking and problem-solving
- Teamwork and collaboration
- Organization and time management
- Attention to detail and accountability
- Professionalism in high-responsibility environments
- Public service and community engagement
Certification
Arizona Title 4 Basic Liquor Law Training (Valid through 2028)
Languages
English (Fluent)
Spanish (Fluent)
Timeline
Barista
Black Rock Coffee Bar
12.2025 - Current
Kitchen & Drive-Thru Team Member
Raising Cane’s Chicken Fingers
10.2024 - 05.2025
Cashier
All The Luv Wings
11.2023 - 08.2025
Footwear Associate
DICK’S Sporting Goods
07.2022 - 08.2023
Cashier / Amazon Associate
Kohl’s
11.2021 - 05.2022
Bachelor of Science - Criminology and Criminal Justice
Arizona State University – Watts College of Public Service & Community Solutions