Emely Torres
Las Vegas,NV
Summary
I am a self-driven professional with proven management experience seeking to leverage a strong work ethic in a dynamic bar environment. I am very detail-oriented and passionate about the bar and hospitality industry. Combining an extremely friendly, professional demeanor with the ability to thrive under pressure and lead teams in fast-paced settings, I am dedicated to delivering unforgettable guest experiences. optimizing bar operations, and driving business growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Orthodontic Office Manager
Absolute dental
Las Vegas, USA
02.2023 - 12.2025
- Insurance Management: Oversee and execute the complete insurance cycle, including verifying patient benefits, processing claims, and securing treatment pre-authorizations.
- Financial Coordination: Structure and present comprehensive treatment plans and financial estimates to patients, securing customized financial arrangements.
- Performance Metric Management: Drive practice performance by consistently meeting or exceeding operational budgets, production metrics, and staffing goals.
- Schedule Optimization: Dynamically manage provider schedules to maximize appointment efficiency and achieve daily productivity targets.
- Daily Team Alignment: Direct morning huddles and attend monthly leadership meetings to ensure seamless communication and absolute cross-functional teamwork between staff and providers.
- Patient Care Excellence: Deliver an exceptional overall patient experience through effective communication, compassionate leadership, and professional handling of high-volume incoming inquiries.
- Regulatory Compliance: Maintain strict compliance with state, federal, and HIPAA privacy laws across all patient records and documentation.
- Administrative Oversight: Manage the accurate execution of all clinical paperwork, including patient consent forms, practice policy documents, and exit paperwork.
Server/Bartender/Barback
GastroPUB Nisei Bar & Grill
Las Vegas, USA
01.2022 - 02.2023
- Managed ice supply by consistently hauling ice to keep ice wells filled for efficient drink preparation.
- Keeping speed rails, back bars, and displays fully stocked with liquor bottles. This includes running to the back storeroom or keg room to change out empty beer kegs and haul heavy cases of beer.
- Washed and returned glassware to bartenders, ensuring a steady supply of clean glasses for service.
- Maintained bar cleanliness by wiping surfaces, clearing waste, and emptying trash and recycling bins to enhance guest experience.
- Glass Washing: Collecting dirty glassware from the bar top, running it through the high-temperature or chemical glass washer, and returning clean, cooled glasses back to the bartenders.
- Bar Cleanliness: Wiping down bar tops, clearing away discarded napkins, straws, and menus, and emptying trash cans and recycling bins throughout the shift.
- Spill Response: Quickly mopping up spills behind or in front of the bar to ensure a safe, slip-free environment for both staff and guests, opening/closing.
- Financial Accountability: Process heavy volumes of cash, credit, and debit transactions with 100% accuracy while balancing the cash drawer and managing guest tabs seamlessly.
- Safety & Compliance: Strictly enforce legal drinking age verification and monitor guest alcohol consumption in compliance with Nevada TAM/alcohol safety and health department codes.
Server/Waiter
El Muniz Mexican grill
Las Vegas, USA
02.2017 - 10.2019
- Delivered exceptional customer service, ensured accurate food and beverage orders, and managed dining experience from seating to payment.
- Served meals, offered menu recommendations, maintained cleanliness, and processed payments efficiently in fast-paced environment.
- Applied knowledge of sanitation regulations and alcohol safety policies to maintain a safe environment.
- Executed opening and closing duties, restocked stations, folded napkins, and cleaned service areas to ensure smooth operations.
- Processing cash and credit/debit transactions accurately.
Education
High school diploma -
Western High School
Las Vegas, NVSkills
- Customer service
- Supervising experience
- Team management
- Leadership
- Dependability
- Accountability
- Time management
- Multitasking
- Fast-paced adaptability
- Works under pressure
- Organizational skills
- Microsoft Office
- Computer skills
- Excellent communication skills
- Bilingual
- Sales
- Strong negotiation skills
- Phone etiquette
- Verbal communication
- Excellent typing skills
- Adaptable to change
- Motivating team player
- Team leader
- Verbal communication
Certification
- TAM CARD, Ongoing
- Bartending certification, 06/01/24, 09/01/24, Attending bartending school, learning general knowledge and skills behind the bar. Hands-on skills for working in the beverage industry. Behind the bar training, and taking quizzes and exams on how to craft cocktails. Mixology, bar setups, alcohol safety, proper glassware and garnish.
- Food Handler Certification, Ongoing
Additional Information - Work Authorization
Authorized to work in the US for any employer
Timeline
Orthodontic Office Manager
Absolute dental
02.2023 - 12.2025
Server/Bartender/Barback
GastroPUB Nisei Bar & Grill
01.2022 - 02.2023
Server/Waiter
El Muniz Mexican grill
02.2017 - 10.2019
High school diploma -
Western High School