Organized and dependable candidate successful at managing with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
years of professional experience
Work History
Grand Slam Foundation
Social Media Manager
01.2023 - Current
Job overview
Created messages, position statements and other corporate communications based on company's objectives.
Raised brand awareness through consistent marketing efforts and product campaign launches.
Collaborated with team members to develop creative campaigns for social media platforms.
Developed and managed content calendars for each platform to establish timely and relevant posts.
Gap Inc, help
Retail Associate
06.2022 - 06.2023
Job overview
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Worked with loss prevention in monitoring shopper behavior.
Greeted customers and helped with product questions, selections, and purchases.
Offered advice and assistance to customers, paying attention to special needs or wants.
Lacoste
Customer Service Associate
11.2021 - 12.2021
Job overview
Directing clients to different departments
Maintaining the store organized
Offered advice and assistance to customers, paying attention to special needs or wants.
Informed customers about special promotions and provided detailed information for various products.
MACYS
RETAIL ASSOCIATE
05.2021 - 07.2021
Job overview
Maintaining the store organized and following company's protocol
Provided customer service, directed clients to different departments
Overseen cash register flow and expenses for the company
Promoted Macy's rewards program and credit cards to customers.
BUILD ON
VOLUNTEER
09.2017 - 06.2018
Job overview
Visited nursing homes and provided community service for the elderly -Provided services for homeless people such as food and care bags -Create cards for students and the elderly, sending motivational notes.
Communicated with staff members to stay informed about volunteer opportunities and events.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
Innovation Diploma Plus
New York, NY
High school diploma
Borough of Manhattan Community College of The City University of New York
New York, NY
Associate degree from Psychology
Skills
Strategic Networking
Issue Resolution
Providing Feedback
Producing Videos
Social Media Management
Credit Card Applications
Strong Communication and Interpersonal Skills
Conflict Resolution Techniques
Additional Information
Willing to relocate to: New York, NY
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Social Media Manager
Grand Slam Foundation
01.2023 - Current
Retail Associate
Gap Inc, help
06.2022 - 06.2023
Customer Service Associate
Lacoste
11.2021 - 12.2021
RETAIL ASSOCIATE
MACYS
05.2021 - 07.2021
VOLUNTEER
BUILD ON
09.2017 - 06.2018
Innovation Diploma Plus
High school diploma
Borough of Manhattan Community College of The City University of New York