Emelyn Santana Garabitos
Tucson
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Customer Service Representative
Marjonceramicsinc
Tucson
04.2025 - Current
- Assisted customers with product inquiries and order placements.
- Resolved customer complaints through effective communication and problem-solving.
- Processed returns and exchanges according to company policies.
- Maintained accurate records of customer interactions in the database.
- Provided product knowledge to help customers make informed decisions.
- Educated customers on new products and promotions available at Marjonceramicsinc.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Line Cook / Food Prep Cook
Com tam Thuan kieu
10.2023 - 12.2024
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
- Made meals in accordance with company standards and requirements.
- Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Cleaned cooking and refrigeration equipment to sanitize and prevent food-borne illness.
- Cooked multiple orders simultaneously during busy periods.
- Grilled and deep fried various foods from meats to potatoes.
- Tracked inventory levels of all products used in the kitchen on a daily basis.
- Organized the storage area to ensure that all necessary items were readily accessible.
Education
High School -
Mountain View High School
Tucson, AZ 08.2023 - 05.2025
Skills
- Problem resolution
- Customer service
- Project planning
- Teamwork and collaboration
- Supervision and leadership
- Effective communication skills
- Time management
- Attention to detail and accuracy
- Inventory management
- Active listening
Timeline
Customer Service Representative
Marjonceramicsinc
04.2025 - Current
Line Cook / Food Prep Cook
Com tam Thuan kieu
10.2023 - 12.2024
High School -
Mountain View High School
08.2023 - 05.2025