Ememory Johnson
Conyers,GA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Also an Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
year of professional experience
Work History
DEBT COLLECTION REPRESENTATIVE
Central Management Solutions By Attorney Brian Poe
01.2024 - 03.2024
- Managing up to 200+ customers, while giving care and support towards customers, Negotiating, Problem Solving, Patience, Scheduling, Being professional at all times, Consistency
WALMART, COVINGTON GA- ASSET PROTECTION SERVICE TEAM ASSOCIATE
07.2023 - 01.2024
- Monitor customer and associate activities in the store for potential theft of Company assets, Take appropriate action to prevent theft, Check receipts while maintaining good customer service to each customer, Greeting each customer and making sure each person's shopping experience is satisfied before exiting, Give stickers to customers with returned items, Help customer service with returning, returned merchandise back to sales floor
CUSTOMER SERVICE REPRESENTATIVE
UPS
01.2023 - 01.2024
- Communication and interpersonal skills, Customer Service, Attention to detail and accuracy, Conflict Resolution, Patience, Customer loyalty and retention, Multitasking and efficiency, Positive attitude and enthusiasm, Problem Solving, Typing skills, Money handling, Teamwork and collaboration
Education
High School Diploma -
SALEM HIGHSCHOOL
Conyers, GA05.2020
Skills
- Time Management
- Communication Skills
- Ability to multitask
- Customer Service
- Fashion Styling
- Marketing and Sales
- Mathematical Skills
- Patience
- Telephone reception
- Paperwork Processing
- Records Management
- Technical Troubleshooting
- Sales Reporting
- Market Research
Personal Information
An down to earth and hardworking individual. Always known as the vibrant individual bringing great energy to others while uplifting them. A people person, very sociable and easy to get along with. Doesn't finish any task until goal is driven. Does the absolute best in any category.
Timeline
DEBT COLLECTION REPRESENTATIVE
Central Management Solutions By Attorney Brian Poe
01.2024 - 03.2024
WALMART, COVINGTON GA- ASSET PROTECTION SERVICE TEAM ASSOCIATE
07.2023 - 01.2024
CUSTOMER SERVICE REPRESENTATIVE
UPS
01.2023 - 01.2024
High School Diploma -
SALEM HIGHSCHOOL
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