Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emerald Stafford

Stockbridge,GA

Summary

Proven achiever with extensive experience in leasing and sales, notably at RangeWater Residential. Excels in relationship building and customer service, driving satisfaction and exceeding sales targets. Skilled in real estate knowledge and problem-solving, consistently fostering teamwork and collaboration. Achieved top sales performance, demonstrating a goal-oriented mindset and adaptability.

Overview

11
11
years of professional experience

Work History

Leasing Agent

RangeWater Residential
Atlanta, GA
01.2020 - 06.2024
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
  • Distributed and followed up on tenant renewal notices.
  • Trained and mentored new leasing agents, fostering teamwork and a supportive work environment.
  • Participated in property inspections to prepare for move-ins and move-outs.

Sales Consultant

Ashley Furniture Homestore
Buckhead, GA
04.2018 - 01.2020
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

Assistant Manager

Mattress Firm
McDonough, GA
09.2015 - 01.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Sales Consultant

Spalding Chrysler Dodge Jeep Ram
Griffin, GA
09.2013 - 09.2015
  • Conducted comprehensive needs assessments for clients to recommend suitable vehicles based on preferences, budget, and requirements.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Achieved top sales performance consistently by effectively showcasing vehicles and their features to prospective buyers.

Education

Bachelor of Arts -

Gordon State College
Barnesville, GA
05.2015

Skills

  • Leasing and sales
  • Goal-oriented mindset
  • Telephone and email etiquette
  • Real estate knowledge
  • Classroom Management
  • Adaptable
  • Relationship building and management
  • Customer Service
  • Problem-solving skills
  • Time Management
  • Teamwork and Collaboration

Timeline

Leasing Agent

RangeWater Residential
01.2020 - 06.2024

Sales Consultant

Ashley Furniture Homestore
04.2018 - 01.2020

Assistant Manager

Mattress Firm
09.2015 - 01.2018

Sales Consultant

Spalding Chrysler Dodge Jeep Ram
09.2013 - 09.2015

Bachelor of Arts -

Gordon State College

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Emerald Stafford