Emerald Zuniga
Galveston,TX
Summary
Dedicated and adaptable professional with a background in customer service and administration. Known for strong attention to detail and effective multitasking abilities. Ready to contribute to operational efficiency and excellence in administrative support.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant
EZ Professional Paint
10.2022 - Current
Financial Aid Work Study
Galveston College
08.2023 - 01.2024
- Perform administrative and clerical tasks including data entry, filing, and document organization with a high level of accuracy.
- Communicate with students and staff to provide information, answer questions, and support financial aid processes.
- Maintain confidentiality of sensitive student information in compliance with institutional policies.
- Self-motivated, with a strong sense of personal responsibility.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Server/Bartender
Island Famous
06.2020 - 09.2022
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with team to enhance operational efficiency during peak hours.
- Maintained cleanliness and organization of dining area to ensure guest satisfaction.
- Assisted in training new servers on menu offerings and service protocols.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
Food Expeditor
Island Famous
05.2018 - 01.2019
- Coordinated timely delivery of food orders to enhance customer satisfaction.
- Collaborated with kitchen staff to ensure accuracy in order preparation and presentation.
- Monitored food quality and safety standards throughout the expediting process.
- Streamlined communication between front-of-house and back-of-house teams for efficient service.
- Monitored allergy‑specific orders with diligence, confirming details with kitchen staff and servers to maintain safety and prevent errors.
Cashier
Island Famous
05.2018 - 01.2019
- Processed customer transactions efficiently and accurately using POS systems.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries and provided recommendations.
- Handled cash, credit, and gift card transactions securely.
- Provided backup support for other departments when needed, showcasing versatility within the resturant environment.
Education
Associate of Applied Science - Medical Administration
Galveston College
Galveston, TX12-2023
High School Diploma -
Ball High School
Galveston, TX05-2020
Skills
- Customer Service & Communication
- Organization & Time Management
- Multitasking in Fast‑Paced Environments
- Confidentiality & Accuracy in Documentation
- Administrative Support & Data Entry
- Scheduling & Calendar Coordination
- Team Collaboration & Adaptability
- Microsoft Office (Outlook, Word, Excel, PowerPoint)
- Problem‑Solving & Attention to Detail
- Inventory Support & Basic Financial Processes
Certification
- Certified Nurse Aid in Healthcare
- Certified Phlebotomy
- Certified Medical Coding
- Certified Medical Records Technician
Timeline
Financial Aid Work Study
Galveston College
08.2023 - 01.2024
Administrative Assistant
EZ Professional Paint
10.2022 - Current
Server/Bartender
Island Famous
06.2020 - 09.2022
Food Expeditor
Island Famous
05.2018 - 01.2019
Cashier
Island Famous
05.2018 - 01.2019
Associate of Applied Science - Medical Administration
Galveston College
High School Diploma -
Ball High School