Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Emerson Curtis

Portage,MI

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Delivery Driver

Door Dash
12.2023 - Current
  • Received daily delivery instructions and route assignments from dispatch.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Navigated routes with relevant map programs and GPS systems.
  • Notified customers of delays to decrease calls to support.
  • Kept accurate logs of all deliveries and trips.

Customer Service Representative

Airborne
Kalamazoo, MI
04.2021 - 10.2021
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed strong customer relationships to encourage repeat business.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Set up and activated customer accounts.
  • Educated customers on special pricing opportunities and company offerings.
  • Mentored new employees on procedures and policies to maximize team performance.

Education

High School Diploma -

Portage Central High School
Portage, MI
06-2023

Sociology

University of Maryland - College Park
College Park, MD

Skills

  • Order Verification
  • GPS Navigation
  • Delivery Scheduling
  • Clean Driving Record

Affiliations

  • World's Level All Star Competitive Cheerleader

Timeline

Delivery Driver

Door Dash
12.2023 - Current

Customer Service Representative

Airborne
04.2021 - 10.2021

High School Diploma -

Portage Central High School

Sociology

University of Maryland - College Park

Similar Profiles

CREATE PROFILE
Emerson Curtis