Emerson Fullwood
Fort Myers
Summary
Retail professional with 6+ years of hands-on experience delivering high-volume customer service, operating POS systems, and managing inventory and merchandising. Strong track record in stocking, loss-prevention, register reconciliation, and training new associates, with novice experience in farming and livestock and a clear goal to transition into full-time farm work. Dependable, physically fit, safety-focused team player ready to apply logistics, equipment familiarity, and customer-facing skills to farm operations.
Overview
7
7
years of professional experience
Work History
Associate
Walmart Super Market
Fort Myers
10.2024 - 02.2026
- Delivered prompt, courteous customer service across departments, resolving issues and providing product recommendations to enhance shopping experience.
- Operated point-of-sale systems, processed diverse payment types, and supported register reconciliation to ensure accurate daily transactions.
- Executed inventory control and merchandising tasks, including restocking, shelf organization, and price checks, to optimize product presentation and availability.
- Enforced safety and loss-prevention procedures, monitored store security practices, and supported efficient store opening/closing routines.
- Collaborated with cross-functional teams to implement workflow improvements, enhancing support during peak-period operations.
Associate
Publix Supermarket
Fort Myers
10.2018 - 04.2024
- Provided friendly, efficient customer service on high-volume supermarket floor, assisting customers with product selection, special orders, and inquiries to enhance shopping experience.
- Operated POS systems and handled cash, credit, and gift transactions accurately; balanced registers and ensured transaction integrity.
- Managed inventory and merchandising: restocked shelves, rotated products, maintained planogram standards, and supported inventory audits to improve product availability.
- Trained and mentored new associates on store procedures, safety, and customer-service best practices, streamlining onboarding process.
- Assisted with daily store operations, including openings and closings, while maintaining clean, organized shopping environment to support loss-prevention efforts.
Education
High school -
Penn Foster highschool
10-2023
Some College (No Degree) - supply chain management
Bellevue University
Bellevue, NE05-2026
Skills
- Sales
- Retail merchandising
- Sales techniques
- Point-of-sale operation
- Inventory management
- Customer engagement
- Client relations
- Customer support
- Service support
- Stocking
- Microsoft Office
- Computers
- Problem solving
- Time management
- Team collaboration
- Leadership qualities
- Product knowledge
References
- Nick, Produce Manager, Publix, (239)445-9361
- Scott, Store Manager, Publix, (239)437-3674
Hobbies and Interests
- Building stuff
- Gardening
- Walking
Languages
English
Personal Information
- Date of Birth: 07/31/02
- Nationality: White
- Driving License: 1
Languages
English
Native/ Bilingual
Timeline
Associate
Walmart Super Market
10.2024 - 02.2026
Associate
Publix Supermarket
10.2018 - 04.2024
High school -
Penn Foster highschool
Some College (No Degree) - supply chain management
Bellevue University