Proficient in employee training and mentoring, fostering a culture of collaboration and excellence. Known for enhancing team performance and maintaining high standards in customer service and product availability.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier/Barista
The Bakery At Sullivan University
Louisville, KY
11.2025 - Current
Processed customer transactions efficiently using point-of-sale system.
Guided customers in product selections and addressed inquiries to improve satisfaction.
Ensured cleanliness and organization of checkout area and bakery displays to enhance customer experience.
Monitored inventory levels and restocked items to ensure product availability throughout the day.
Assisted with various tasks as directed by management.
Corporate Trainer / New Store Opening Lead
7 Brew Coffee Company
Louisville, KY
08.2024 - 11.2025
Oversee operational readiness for new store openings, ensuring full compliance with company procedures and customer service expectations.
Led training sessions for large groups of new hires during store launches, facilitating onboarding aligned with corporate standards to enhance integration.
Mentored shift leads and team members to strengthen leadership capabilities and ensure consistent performance across teams.
I support high-volume operations while upholding quality control, safety standards, and brand integrity.
Cashier/Expeditor
Taziki's Mediterranean Cafe
Louisville, Kentucky
08.2022 - 12.2022
Coordinated food orders between kitchen and servers, ensuring timely delivery and enhancing customer satisfaction.
Presented dishes accurately according to restaurant standards, contributing to a positive dining experience.
Maintained cleanliness and organization of the expediting station at all times.
Sales Associate/Production Worker
Buff City Soaps
Louisville, Kentucky
05.2020 - 01.2022
Guided customers in selecting products tailored to their preferences and needs.
Maintained store cleanliness and organization to enhance customer experience.
Produced products to meet tight deadlines, ensuring quality standards.
Proposed ideas and solutions that improved team performance and outcomes.
Operated equipment and machinery according to safety guidelines.