Erin Koob
West Long Branch,NJ
Summary
I’m hardworking and reliable, with a strong background in customer service at both the Perfect Perk Cafe and Eastmont Orchards. Positive attitude and enthusiastic about work. Proficient in cash transactions and skilled in making coffee. I’m organized and have great attention to detail. I’m always empathetic and helpful both with employees and customers.
Overview
4
4
years of professional experience
Work History
Cashier/Barista
Perfect Perk Cafe
05.2025 - Current
- Process customer transactions efficiently
- Maintain accurate cash drawer balances
- Assist customers with menu selections and provide product recommendations
- Handle customer inquiries and resolve issues
- Make drinks for customers efficiently
- Make and bottle tea and coffee
- Prepare simple foods for customers
- Coordinate the arrangement and display of pastries.
Cashier
Eastmont Orchards
07.2024 - 08.2024
- Handled customer transactions swiftly and accurately.
- Assisted customers with product inquiries, enhancing overall experience.
- Handled cash management duties, including balancing cash drawer at shift end.
Teachers Assistant
Ivy Hedge Preschool
09.2021 - 06.2022
- Assisted lead teacher in creating and implementing lesson plans
- Facilitated art projects and other daily activities for the kids to promote social and cognitive development
- Monitored classroom behavior, ensuring positive and safe environment
- Supervised children and offered compassionate assistance.
Education
Bachelor - English
Montclair State University
Montclair, NJSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Organization and diligence
- Reliability and punctuality
- Attention to detail
- Making Coffee
- Fast learner
- Credit and cash transactions
Timeline
Cashier/Barista
Perfect Perk Cafe
05.2025 - Current
Cashier
Eastmont Orchards
07.2024 - 08.2024
Teachers Assistant
Ivy Hedge Preschool
09.2021 - 06.2022
Bachelor - English
Montclair State University
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