Emerson Milian
CARVANA
1
Language
6
years of professional experience
Detail-oriented professional skilled in automotive parts and inventory management, customer service, and operations. Expertise in organizing inventory, problem-solving, and team collaboration in dynamic environments. Experienced in managing parts processes and maintaining accurate records. Bilingual in English and Spanish, committed to continuous improvement and professional growth.
Work History
Parts Associate
2 Years 8 Months- Started as a Parts Runner, processing incoming vehicles for reconditioning by moving them through the production process and delivering the correct parts to each vehicle to support timely repairs.
- Promoted to Parts Receiver, where I received incoming shipments, verified inventory, and stocked automotive parts while maintaining an organized warehouse.
- Advanced to Tire Coordinator, responsible for receiving, organizing, and stocking tire inventory to ensure technicians had the correct tires available for vehicle reconditioning.
- Transitioned to Parts Buyer, researching, sourcing, and purchasing the correct replacement parts through online suppliers and dealership networks to ensure timely and cost-effective repairs.
- Moved into Data Entry, documenting vehicle reconditioning needs by entering repair requirements into the system, including mechanical repairs, tire replacements, body repairs, paint work, and parts replacements to support the reconditioning process.
- Served as Returns Coordinator, managing all parts returns by processing return requests, coordinating with vendors, ensuring accurate documentation, and maintaining inventory accuracy while recovering costs on unused or incorrect parts.
Commercial Specialist
1 Year 8 Months- Started as a Retail Sales Associate, assisting customers with automotive parts and product recommendations, stocking shelves, and organizing backroom inventory.
- Promoted to Assistant Commercial Specialist, serving as one of the point of contact for local automotive repair shops by identifying and sourcing the correct parts for repair orders. Coordinated delivery schedules, dispatched commercial drivers, and assisted with supervising employees to ensure timely deliveries and excellent customer service.
- Developed strategic sales initiatives to enhance product visibility and increase market share.
- Analyzed customer purchasing trends to inform inventory management and optimize stock levels.
- Collaborated with cross-functional teams to streamline operations and improve service delivery.
Grocery Clerk/Stocker
2 Months- Worked as a Grocery Clerk, stocking shelves, organizing backroom inventory, rotating merchandise, and maintaining product availability throughout the store
- Managed inventory levels, ensuring product availability and freshness for customers.
- Assisted customers with inquiries, providing exceptional service and maintaining satisfaction.
- Operated cash register efficiently, processing transactions accurately and swiftly.
Sales Associate
7 Months- Assisted customers with product selection, purchases, and general customer service while maintaining a clean and organized sales floor.
- Processed and completed custom print orders, including copying, printing, binding, laminating, and other document services, ensuring accuracy and timely completion to meet customer needs.
- Enhanced customer satisfaction through expert product knowledge and personalized service.
- Trained and mentored new sales associates on best practices and operational procedures.
- Implemented inventory management techniques to optimize stock levels and reduce shortages.
Sales Associate
5 Months- Helped customers find the shoes and athletic apparel they were looking for by answering questions, making recommendations, and retrieving merchandise from the stockroom.
- Kept the sales floor and backroom organized by stocking inventory, arranging merchandise, and ensuring products were easy to locate.
- Assisted with cashier duties by processing purchases, handling customer transactions, and providing friendly, efficient service.
Donation Attendant
1 Month- Accepted donations from customers and assisted with unloading and receiving donated items.
- Sorted, organized, and prepared donations in the backroom for processing, ensuring items were handled efficiently and organized for the sales floor.
- Assisted customers with donation drop-offs, ensuring a positive experience and efficient processing.
- Organized and sorted incoming donations to optimize inventory management and store displays.
- Trained new staff on donation procedures, enhancing team performance and operational efficiency.
Education
High School Diploma
- Completed high school coursework
- Completed one year of Automotive Technology coursework, gaining hands-on experience with vehicle systems, tools, and basic repair procedures.
- Completed a semester of Diesel Mechanics training, learning fundamentals of diesel engines, maintenance, and mechanical systems.
Skills
Automotive Parts Knowledge
Parts sourcing
Parts Receiving & Processing
Inventory Management
Warehouse Operations
Shipping and returns
Order Fulfillment
Data management
Reconditioning support
Parts databases
Technical Skills
Hand Tools & Basic Mechanical Knowledge
Pallet Jack Operation
Loading & Unloading Materials
Material handling
Delivery Coordination
Customer support
Client relations
Strong Time Management
Independent work
Fast-paced experience
Team Collaboration
Detail-Oriented
Adaptable learner
Hardworking & Dependable
Bilingual: English & Spanish
Customer-Focused
Languages
Spanish
Native or Bilingual
Timeline
Parts Associate
CARVANA
12.2023 - CurrentRead More
Commercial Specialist
AutoZone
04.2022 - 12.2023Read More
Grocery Clerk/Stocker
Publix
02.2022 - 04.2022Read More
Sales Associate
Office Depot
07.2021 - 02.2022Read More
Sales Associate
Champs Sports
11.2020 - 04.2021Read More
Donation Attendant
Goodwill Industries
06.2020 - 07.2020Read More
L.c. Bird High School
High School Diploma
Read More