Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emerson Ordonez

Los Angeles,CA

Summary

Highly motivated and dependable professional with a strong work ethic and the ability to work independently. Demonstrates excellent organizational skills and a collaborative mindset, with a proven track record of enhancing operational processes. Skilled in managing multiple priorities efficiently while maintaining a positive and proactive attitude. Eager to take on additional responsibilities to support team objectives.

Customer-focused Retail Associate with a comprehensive understanding of retail operations and customer service best practices. Experienced in delivering high-quality product recommendations and tailored solutions to meet customer needs and exceed expectations. Committed to advancing sales, service, and customer experience initiatives to drive strong business results.

Overview

2
2
years of professional experience

Work History

Sales Associate

Footlocker Retail
Los Angeles, CA
08.2024 - Current
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Assisted customers with product selection, sizing and styling.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Used technology resources to assist customers in locating and selecting items.

Security Officer

Ayvar Security Services, Los Angeles Convention Center
Los Angeles, CA
07.2024 - Current
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Maintained high levels of alertness throughout shifts.
  • Provided assistance to other departments as needed such as deliveries from vendors or contractors.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Assisted with crowd control during large events held at the facility.

Tutor

Para Los Ninos
10.2022 - 01.2023
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Provided homework assistance using specific curriculum and materials.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.
  • Developed student confidence through positive reinforcement strategies.
  • Motivated students with accurate feedback and positive reinforcement.

Education

High School Diploma -

Edward R. Roybal Learning Center
Los Angeles, CA
06.2024

Skills

  • Clear Instruction and Communication
  • Obstacle Removal
  • Persuasion
  • Spanish Speaking
  • Team collaboration
  • Retail merchandising

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Sales Associate

Footlocker Retail
08.2024 - Current

Security Officer

Ayvar Security Services, Los Angeles Convention Center
07.2024 - Current

Tutor

Para Los Ninos
10.2022 - 01.2023

High School Diploma -

Edward R. Roybal Learning Center

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Emerson Ordonez