EMERSON RODRIGUEZ
Franklin Square,NY
Summary
Determined and Independent, also a team player. Hardworking person who is focused on doing better everyday. I'm able to complete task and meet deadlines without compromising quality. Strong worth ethic, adaptability and exceptional interpersonal skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service
Burger Bite
06.2017 - Current
- Resolved issues based on thorough investigations of concerns
- Completed inquiries and followed up with customers to share findings and offer solutions
- Resolved customer grievances consistently, collaborating with team members to achieve creative solutions
- Trained new employees
- Learned how to work in fast-paced environment
- Prepared and served food and beverages
- Completed side task restocking items and cleaning
Medical Records Clerk
Phoenix Medical Services
12.2021 - 03.2022
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Supported medical staff by providing organized and accurate medical records
Education
Associates - Arts dgree: Liberal arts
Nassau Communnity College
12.2022
High School diploma -
H. Frank Carey High School
06.2020
Skills
- Medical Records and Documentation
- Medical Billing and Coding
- Dependable and Responsible
- Written and verbal communication
Certification
- CNA - Certified Nurse Assistant
- CET - EKG Technician
- CPT - Certified Phlebotomy Technician
- First Aid /CPR Certified
Timeline
Medical Records Clerk
Phoenix Medical Services
12.2021 - 03.2022
Customer Service
Burger Bite
06.2017 - Current
Associates - Arts dgree: Liberal arts
Nassau Communnity College
High School diploma -
H. Frank Carey High School
- CNA - Certified Nurse Assistant
- CET - EKG Technician
- CPT - Certified Phlebotomy Technician
- First Aid /CPR Certified
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