EMERSON RODRIGUEZ MOZ
Franklin Square,NY
Summary
I'm a highly motivated individual who enjoys taking initiative and contributing to a team. I'm always looking to grow and expand my learning. I'm committed to delivering high quality work, prioritizing organization and efficiency. I value clear communication and positive working relationships. Dedicated to collaborate and go the extra step to achieve precise outcome.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service
Burger Bite
06.2021 - Current
- Learned how to work in fast-paced environment
- Optimized organizational efficiency by mentoring personnel on customer service protocols.
- Prepared and served food and beverages
- Completed side task restocking items and cleaning
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Medical Records Clerk
Phoenix Medical Services
12.2018 - 03.2020
- Scanned medical records in digital format for easy retrieval and accessibility
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Supported medical staff by providing organized and accurate medical records
- Processed patient information for admissions and discharges, ensuring data accuracy.
Education
Associates - Liberal arts
Nassau Community College
Garden City, NY12.2022
High School diploma -
H. Frank Carey High School
Franklin Square, NY06.2020
Skills
- Medical Records and Documentation
- Medical Billing and Coding
- Dependable and Responsible
- Written and verbal communication
- Attentive customer service
Certification
- CNA - Certified Nurse Assistant
- CET - EKG Technician
- CPT - Certified Phlebotomy Technician
- First Aid / CPR Certified
Clinical Experience
- CNA in Nursing Home- 125 hours.
- Geriatric Telemetry - 80 hours. (Glen Cove Hospital)
Languages
Spanish
Native or Bilingual
Timeline
Customer Service
Burger Bite
06.2021 - Current
Medical Records Clerk
Phoenix Medical Services
12.2018 - 03.2020
High School diploma -
H. Frank Carey High School
- CNA - Certified Nurse Assistant
- CET - EKG Technician
- CPT - Certified Phlebotomy Technician
- First Aid / CPR Certified
Associates - Liberal arts
Nassau Community College
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