Emerson Smith
Bozeman
Summary
Dynamic professional with a proven track record at Kenyon Noble Lumber And Hardware, excelling in conflict resolution and customer service. Adept at technique evaluation and program leadership, I foster team collaboration and create engaging learning environments. Committed to enhancing customer experiences and driving operational success through innovative problem-solving and adaptable teaching strategies. Experienced Gymnastics Coach familiar with coaching both individual athletes and teams to increase strength, improve form and optimize performance. Highly successful at customizing instruction to meet unique requirements. Instructs in proper technique to avoid injuries.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Kenyon Noble Lumber And Hardware
Bozeman
08.2024 - Current
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Resolved customer complaints in a professional manner.
- Greeted customers and provided friendly customer service.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Complied with all health and safety regulations while performing job duties.
- Maintained accurate records of transactions using the point-of-sale system.
- Provided excellent customer service by helping customers locate items they were looking for.
Support Specialist
Cashman's Nursery
Bozeman
05.2024 - 08.2024
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
- Transported plants, turf and other materials to designated areas for installation.
- Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
- Installed water features such as fountains and sprinkler systems.
- Planned and designed landscaping projects to meet customer needs and preferences.
- Provided knowledgeable advice about plant selection for customers' landscapes.
- Pruned trees, shrubs, hedges, bushes and vines to enhance their growth patterns.
- Assisted in training new employees on proper use of equipment and safety protocols.
- Tracked inventory levels throughout the day and restocked items as needed.
- Greeted customers upon entering the store and provided assistance.
- Provided product information and answered customer questions.
Gymnastics Instructor
Lone Mountain Gymnastics
Bozeman
03.2022 - 03.2024
- Motivated and constructive individual with ample experience teaching gymnastics.
- Demonstrates talent in developing and implementing creative lesson plans designed to engage students while increasing their skills and confidence.
- Committed to instilling a strong work ethic and discipline while helping children reach their full potential.
- Assisted injured athletes by providing first aid treatment if necessary or referring them for medical evaluation as needed.
- Encouraged students to develop strength, flexibility, coordination and agility through drills and exercises.
- Motivated participants by emphasizing personal responsibility rather than competition with others.
- Provided individual instruction to help each participant reach their full potential.
- Created fun and engaging class plans to ensure students remained motivated and excited about learning new skills.
- Displayed enthusiasm for the sport at all times creating a fun yet disciplined learning environment.
- Created engaging activities that incorporated both physical movements as well as educational concepts into classes.
- Developed strong relationships with students by providing guidance on how best to achieve their goals within the art of dance.
- Provided individualized instruction to students with downs syndrome or who are on the autistic spectrum.
- Monitored class activities to ensure safety protocols were followed at all times.
- Technique Evaluation
- Daily Facility Operations
- Team Bonding
- Instructional Techniques
- Complex Problem-Solving
- Individualized Instruction
- Competition Readiness
- Program Leadership
- Group Activities
- Group Instruction
Dance Teacher's Assistant
Montana Ballet Company
Bozeman
09.2019 - 02.2024
- Accommodated students with special needs by using different teaching styles, encouraging each to learn at appropriate pace.
- Prepared and delivered carefully-crafted lessons to introduce students to proper dance techniques and positions while building ballet knowledge.
- Upheld studio guidelines and legal requirements for dancer and staff protection.
- Monitored student progress through regular assessments, providing constructive feedback and personalized coaching to enhance performance.
- Adapted teaching style for students of different ages and experience, ranging from beginner to advanced skill levels.
- Kept classrooms tidy and clean for group and one-on-one instruction.
Skills
- Technique evaluation
- Facility operations management
- Team collaboration
- Instructional strategies
- Complex problem solving
- Competition readiness
- Program leadership
- Group activities and instruction
- Conflict resolution
- Adaptable teaching
Certification
First Aid, AHA, 2022
Volunteer Experience
Delivered monthly groceries to senior citizens in the Gallatin County Rest Home, Montana Ballet Company, Bozeman, Montana, 10/01/19, Present
Timeline
Customer Service Cashier
Kenyon Noble Lumber And Hardware
08.2024 - Current
Support Specialist
Cashman's Nursery
05.2024 - 08.2024
Gymnastics Instructor
Lone Mountain Gymnastics
03.2022 - 03.2024
Dance Teacher's Assistant
Montana Ballet Company
09.2019 - 02.2024
Similar Profiles
Kezza AskamKezza Askam
Lawn and Garden Department Manager at Kenyon Noble Lumber And HardwareLawn and Garden Department Manager at Kenyon Noble Lumber And Hardware
Andrew ConeAndrew Cone
Sales & Customer Service at Pat Noble LumberSales & Customer Service at Pat Noble Lumber
Lacey AdamsLacey Adams
Accounts Receivable Manager at Twain Harte Lumber & Hardware, ACEAccounts Receivable Manager at Twain Harte Lumber & Hardware, ACE
Olivia BelcherOlivia Belcher
Receptionist at Pediatric Dental GroupReceptionist at Pediatric Dental Group
Bailey PuckettBailey Puckett
Director of Technology at Yelllowstone QSRDirector of Technology at Yelllowstone QSR