Emerson Ivan Morales Guerra
Millbrae,CA
Summary
Dynamic individual with hands-on experience in any task and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
21
21
years of professional experience
Work History
Lead Ramp Agent
Swissport International
1818 Gilbreth, Burlingame CA
05.2024 - 03.2026
- Supervised ramp operations ensuring timely aircraft turnaround.
- Coordinated loading and unloading of cargo, adhering to safety protocols.
- Trained new team members on operational procedures and equipment use.
- Monitored weather conditions to adjust ramp activities proactively.
- Collaborated with flight crews to optimize loading priorities and schedules.
- Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
- Streamlined aircraft turnaround times through efficient coordination of ground support equipment and personnel.
- Expedited baggage handling processes, reducing passenger wait times and increasing customer satisfaction.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
Amazon Delivery Driver
Silicon Valley Logistic
150 Utah Ave South San Francisco
12.2024 - 01.2026
- Operated delivery vehicle efficiently, adhering to safety regulations and road laws.
- Managed timely deliveries, ensuring customer satisfaction and accurate order fulfillment.
- Maintained vehicle cleanliness and functionality through regular inspections and minor repairs.
- Utilized GPS systems for optimized routing, reducing delivery times and fuel consumption.
- Communicated effectively with dispatchers to coordinate schedules and address any issues promptly.
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
Electrician
Millenium Builders
San Jose, CA
12.2022 - 05.2024
- Installed and maintained electrical systems in residential and commercial properties.
- Diagnosed electrical issues using testing equipment to ensure compliance with safety standards.
- Collaborated with contractors to coordinate project timelines and deliverables effectively.
- Trained junior electricians on safe work practices and proper tool usage.
Handyman
Morales Construction
73 Zita Manor
10.2022 - Current
- Managed residential and commercial repairs, ensuring high-quality workmanship on various projects.
- Conducted routine maintenance tasks, identifying issues and implementing effective solutions promptly.
- Collaborated with team members to streamline project workflows and enhance operational efficiency.
- Trained junior staff on safety protocols and tool usage, fostering a culture of workplace safety.
- This is part time job
Restaurant Owner
Restaurante CasaMia
Cuilapa Santa Rosa, Guatemala
03.2019 - 10.2022
- Oversaw daily operations, ensuring seamless service and high customer satisfaction.
- Developed and implemented strategic marketing initiatives to increase brand visibility.
- Managed budgeting and financial forecasting to optimize profitability and reduce costs.
- Trained and mentored staff, fostering a culture of excellence and teamwork.
- Implemented inventory management systems to streamline stock control processes.
- Managed payroll, daily deposits, and cost controls.
- Recruited, hired, and trained talented staff to fill vacancies.
- Managed staff schedules and maintained adequate coverage for all shifts.
Bartender
CasaMia
Cuilapa, Santa Rosa
03.2019 - 10.2022
- Crafted and served innovative cocktails, enhancing guest experience through personalized service.
- Managed bar inventory efficiently, ensuring timely replenishment of supplies and minimizing waste.
- Trained new bartenders on best practices in mixology and customer interaction techniques.
- Collaborated with kitchen staff to create seasonal drink menus aligned with culinary offerings.
Bartender
TGI Fridays
Pradera Concepcion, San José Pinula, Guatemala
09.2005 - 11.2008
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Implemented streamlined processes for order taking and serving to improve workflow efficiency.
Owner/Operator
Agua Pura Aquazul
Cuilapa Santa Rosa
10.2011 - 10.2022
- Managed daily operations to ensure efficient water purification processes.
- Developed and implemented quality control measures for product consistency.
- Trained staff on operational procedures and safety protocols.
- Oversaw inventory management, optimizing supply chain logistics.
- Managed day-to-day business operations.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Education
Computer Engineering
Universidad Mariano Galvez De Guatemala
Guatemala, Guatemala02.2005
High School Diploma -
ESNACC
Cuilapa, Santa Rosa Guatemala11.2003
Middle School Diploma -
INEJJAB
Cuilapa, Santa Rosa10.2000
Skills
- Drywall installation
- Household repairs
- Hand tools
- Repair work
Languages
Spanish
Full Professional
English
Professional Working
Timeline
Amazon Delivery Driver
Silicon Valley Logistic
12.2024 - 01.2026
Lead Ramp Agent
Swissport International
05.2024 - 03.2026
Electrician
Millenium Builders
12.2022 - 05.2024
Handyman
Morales Construction
10.2022 - Current
Restaurant Owner
Restaurante CasaMia
03.2019 - 10.2022
Bartender
CasaMia
03.2019 - 10.2022
Owner/Operator
Agua Pura Aquazul
10.2011 - 10.2022
Bartender
TGI Fridays
09.2005 - 11.2008
Computer Engineering
Universidad Mariano Galvez De Guatemala
High School Diploma -
ESNACC
Middle School Diploma -
INEJJAB