My name is Emery Martínez, I am 19 years old, and I am looking for a job opportunity in customer service. Since I was 12, I have worked in various customer service environments, which has allowed me to develop key skills such as good communication skills, patience, empathy, and the ability to solve problems effectively.
I am a responsible, organized, kind, and caring person. I adapt easily to working in a team or independently and am proficient in computer tools. I am convinced that I can provide an excellent customer experience and make a significant contribution to improving the quality of service in your company.
I am not currently working or studying, as I became a mother a few months ago. However, I have concrete plans to finish my studies at night and work during the day, with the goal of continuing to grow personally and professionally. I am fully committed and ready to take on this new stage with energy, responsibility, and enthusiasm.
I appreciate the opportunity to be considered to join your team. I'm sure you won't regret it if you give me the opportunity. I remain at your disposal for an interview or any additional information you may need.
Sincerely,
Emery Martínez
Customer Service (various informal jobs)
From age 12 – Present
Direct interaction with customers and resolution of questions or complaints.
Handling difficult situations with empathy and patience.
Organizing tasks and following instructions.
Basic computer skills and providing support via social media or email.
Clear and friendly communication
Problem-solving
Organization and responsibility
Teamwork and independence
Patience and empathy
Basic computer skills (email, Word, networks, etc)
A 19-year-old young woman with extensive experience in customer service from a young age. Responsible, friendly, organized, and with excellent communication and problem-solving skills. Basic to intermediate computer and office software skills. Able to work in a team or independently. I am seeking a career opportunity that allows me to grow professionally and contribute value to the company with commitment and enthusiasm.