Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Emery White

Emery White

Montgomery,TX

Summary

Recent Bachelor of Science in Health Science graduate with a minor in Health Information Management from Texas State University. Brings hands-on experience in customer service, administrative support, and team coordination in fast-paced, client-facing environments. Known for excellent communication, organizational skills, and a strong commitment to professionalism and high-quality service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Texas State Tubes
05.2024 - 07.2025
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Worked flexible schedule and extra shifts to meet business needs.

Family Nanny

Mr. & Mrs. Daniel Williams
08.2024 - 12.2024
  • Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
  • Safeguarded children's well-being by closely monitoring their activities and providing appropriate supervision at all times.
  • Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage self-regulation.
  • Assisted school-aged children with homework completion, ensuring timely submission of assignments while reinforcing study habits.

Customer Service Representative

Nauti-Dayz Boat Rentals
06.2021 - 12.2023
  • Confirmed reservations, communicated with clients, and updated client records.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Contributed to the development of digital marketing strategies that increased online engagement with customers.

Education

Bachelor of Science - Health Sciences

Texas State University
San Marcos, TX
08-2025

Skills

  • Customer service
  • Data entry
  • Problem resolution
  • Microsoft Office
  • Email communication
  • Client relations
  • Microsoft Word mastery
  • Spreadsheets
  • Digital marketing

Certification

  • Certified Nurses Assistant License - 2021
  • CPR Certified - 2021

Timeline

Family Nanny

Mr. & Mrs. Daniel Williams
08.2024 - 12.2024

Customer Service Representative

Texas State Tubes
05.2024 - 07.2025

Customer Service Representative

Nauti-Dayz Boat Rentals
06.2021 - 12.2023

Bachelor of Science - Health Sciences

Texas State University

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