Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

EMIA Angela ARENAS

Irwindale,CA

Summary

Dedicated and organized professional with experience as a Library Page and School Group Leader. Proven ability to manage tasks efficiently and effectively, ensuring smooth operations and providing excellent service. Skilled in communication, organization, and leadership, adept at working with diverse groups and contributing to a positive team environment. Organized Administrative Technician known for high productivity and efficient task completion. Specialize in data management, workflow optimization, and advanced proficiency in Microsoft Office Suite. Excel at time management, problem-solving, and adaptability to rapidly changing environments. Committed to enhancing office operations through well-honed organizational skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Administrative Technician

City Of Covina
Covina, CA
07.2024 - Current
  • Deliver comprehensive administrative support through document preparation, scheduling, recordkeeping, and front-line customer service.
  • Answer and direct phone calls; gather and analyze data to support reports, projects, and departmental needs.
  • Process payroll, invoices, and purchase orders; manage supplies and support daily office operations.
  • Respond to public inquiries and concerns while fostering strong relationships with staff, partner agencies, and the community.

Library Page

City of Irwindale
Irwindale, CA
03.2018 - 06.2024
  • Answered telephone inquiries from patrons regarding library services and other references.
  • Handled check in and check out process of library books and materials at circulation desk.
  • Processed library card applications and maintain patrons’ records with up-to-date accurate information.
  • Processed passport applications and handle confidential documents.

Group Leader

Boys and Girls Club of Whittier
Whittier, CA
08.2023 - 05.2024
  • Worked directly with children through programs and activities; maintained positive relationships with families, staff, and the community.
  • Maintained a high level of communication between group members and other departments.
  • Assisted with conflict resolution among students.
  • Supported with onboarding new employees into the organization's culture, policies, and practices.

Education

Bachelor of Science - Business Administration - Management and Human Resources

California Polytechnic State University
Pomona
08.2023

Mt. San Antonio College
Walnut
05.2020

Skills

  • Clerical support
  • Effective communication
  • Telephone etiquette
  • Computer assistance
  • Problem solving
  • Time management
  • Fast learner
  • Records management
  • Invoice processing
  • Payroll administration

Certification

  • Encountering & Serving Individuals Experiencing Homelessness Training Certificate, 03/01/23
  • Safe Workplace Training Certificate, 04/01/23
  • Workplace Harassment Prevention Training Certificate, 09/01/23
  • Cultural Diversity and Implicit Bias, 11/01/23

References

  • Lisa Evans, City of Covina Parks and Recreation and Library Services Director, 626.384.5336
  • Shayna Balli, City of Irwindale Librarian, 626.430.2228

Languages

Spanish
Native/ Bilingual

Timeline

Administrative Technician

City Of Covina
07.2024 - Current

Group Leader

Boys and Girls Club of Whittier
08.2023 - 05.2024

Library Page

City of Irwindale
03.2018 - 06.2024

Bachelor of Science - Business Administration - Management and Human Resources

California Polytechnic State University

Mt. San Antonio College

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