Emidia G. Bustamante
Moreno Valley,USA
Summary
Professional logistics specialist with solid background in shipping and receiving operations. Adept at inventory management, order processing, and maintaining accurate records. Strong focus on team collaboration and achieving results. Reliable and adaptable with keen eye for efficiency and accuracy.
Finance professional equipped to deliver accurate financial records and support business operations. Known for collaborating effectively with teams and consistently meeting deadlines. Adept at utilizing accounting software and Excel, with keen eye for detail and commitment to accuracy.
Professional claims specialist with strong record in handling and resolving complex claims efficiently. Adept at analyzing data, identifying discrepancies, and providing solutions that drive positive outcomes. Effective team collaborator with focus on achieving results and adapting to evolving requirements. Skilled in negotiation, customer service, and regulatory compliance, consistently ensuring accuracy and fairness.
Overview
11
11
years of professional experience
Work History
Shipping and Receiving Clerk
CJ Logitics America, LLC.
04.2024 - Current
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Coordinated with carriers to schedule pickups, optimizing delivery timelines and minimizing delays.
- Ensured compliance with shipping regulations, preparing accurate documentation for international shipments.
- Partnered with representatives from different carriers to arrange materials shipments.
- Processed required paperwork to expedite handling of shipped and received goods.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Process orders through WMS and making sure they are closed. Once the driver arrive for pick-up.
- Check in all drivers into Pinc and make sure they are check out. Once they are loaded or unloaded.
- Notify the inventory team when a seal discrepancy inbound arrived and assign a dock door.
Data Entry Clerk / Shipping Clerk
Phoenix Assurance, LLC.
08.2022 - 02.2024
- Assist with 6 important pharmaceuticals accounts: Cardinal Health, IHealth, Safe Health, Medical Care Group, Nipro, Quidel
- Respond to customers and carriers in a timely manner via email and phone
- Received and released new orders via email and WMS
- Pick Orders through WMS: Synapse and WebRF
- Entered Orders into Synapse
- Process orders through WMS: Synapse, Pacejet, 3TMS, UPS, FedEx, LTL, Swift, JB Hunt, and FTL trailers
- Verify LTL, FTL, and Small Parcel orders
- Log-in and log-out drivers into the logbook
- Assist truck drivers with pick-ups: Inbound containers and Outbound orders
- In charge of taking photos for inbound containers and outbound orders
- Received inbound containers manually spreadsheet and WMS: Synapse and WebRF
- Placard and print LP labels for all inbound containers
- Print BOL's, UPS and FedEx labels for outbound orders
- Scanned documents into the system
- Email tracking information, BOL's and provide photos to customers as requested
- Scheduled inbound containers and outbound orders via email
- Update operation reports: EOD spreadsheet and inventory spreadsheet
- File CGMP documents
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
Accounting Clerk / Shipping Clerk / Shipping Claims Specialist
Everest Refrigeration
04.2014 - 01.2021
- Customer service: Checking inventory through our multiple warehouses: CA / IL, FL and TX warehouses daily
- Provide prices on merchandise, parts, discounts, and freight terms to our customers
- Check AR reports into QuickBooks and release orders accordingly
- Verify that all purchase orders have the correct pricing, discounts, shipping freight terms, and confirm end-users' addresses by giving them a call
- Provide ETA and tracking to our customers and end-users via email, phone, and fax
- Send PO confirmation via email and fax to our customers
- Enter all orders into WMS: QuickBooks
- Get multiple rate quotes LTL, HTL, and FTL from carriers: Old Dominion, Best Overnite, Daylight, Global Transportation, FedEx, Blue Grace, Estes, UPS, and third-party companies
- Scheduled pick-ups: LTL, HTL, FTL, will-call, and arrange local deliveries
- Process BOL's and enter the appropriate information requested for each client
- Finalized invoices daily by entering serial numbers, cost of merchandise, parts, shipping cost, discount, and freight terms
- Email invoices daily to our customers
- Data entry, scanned, and file CGMP documents
- Provide POD to our customers daily
- Released holds, replacements, and back orders (invoices) into QuickBooks
- Received all damage, and returned claims via email and WMS, entered damaged and returned claims into WMS, and shipped replacement accordingly
- Offer discount for damaged merchandise and apply it to the invoices if approved by our customer or the end-user
- Create credit memos and apply them to the original invoices or the replacement invoices as customer requests it
- Email checks to customers or end-users and weight uncertified mail on a computerized scale
- Submit claims with carriers to collect payments for all damaged merchandise
Education
Interior Design
Westwood College
Torrance, CAHigh School Diploma -
Compton High School
Compton06-2006
Skills
- Attention to detail
- Self-motivated and independent
- Shipping and receiving
- Time management
- Teamwork and cooperation
- Effective communication
- Punctual and reliable
- Shipment tracking
- Merchandise staging
- Safety procedures
- Damage identification and reporting
- Order checking
- Workflow planning
- Logistics coordination
- Document preparation
- Inventory monitoring and management
- Invoice preparation
- Data recording
- Customer relations backgrounds
- Shipping coordination
- Data documentation
- Microsoft Office, Excel, PowerPoint
- Inventory counts
- Critical thinking
- Problem-solving
- Freight coordination
- Shipping and receiving tracking
- Freight claims processing
- Receiving procedures
- Tracking systems proficiency
- Product knowledge
- Data entry
- Organization and prioritization
- Verbal and written communication
- Export compliance regulations
- Customer RMA management
- Delivery scheduling
- Shipping documentation
- Inspection and quality control
- Interpersonal skills
- Material handling equipment
- Handle confidential documents
- Adaptability and flexibility
- 10 key touch
- EDI, Label Matrix
- Pacejet, 3PL, 3TMS, Kuebix Software, Pinc
- Synapse, WebRF, WMS, FileMaker
- QuickBooks, AR Reports Credit memos, Perform Payroll for temporary employees
- Outlook, Google Docs, Teams, Zoom
- Carriers Software
- Collect payments from carriers for all damaged claims
Accomplishments
- Supervised team of 6 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shipping and Receiving Clerk
CJ Logitics America, LLC.
04.2024 - Current
Data Entry Clerk / Shipping Clerk
Phoenix Assurance, LLC.
08.2022 - 02.2024
Accounting Clerk / Shipping Clerk / Shipping Claims Specialist
Everest Refrigeration
04.2014 - 01.2021
Interior Design
Westwood College
High School Diploma -
Compton High School
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