Emil Cooper
Marcus Hook,PA
Summary
Front-end management professional with expertise in overseeing customer service, inventory management, and daily operations. Known for fostering team collaboration and driving results, adaptable to changing needs, and reliable in high-pressure environments. Skilled in staff training, conflict resolution, and ensuring exceptional customer experiences. Recognized for strong communication, leadership, and organizational abilities.
Overview
5
5
years of professional experience
Work History
Front End Manager
Acme Markets
08.2022 - 08.2024
- Oversaw cashier operations, bookkeeping, and security.
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Maintained strong customer relations and effective customer service standards.
- Promoted from cashier to front end manager within two years, demonstrating rapid growth in leadership abilities and operational knowledge.
Dishwasher
Maris Grove Retirement Community
05.2019 - 04.2021
- Maintained cleanliness in kitchen areas by removing trash and organizing supplies.
- Ensured work area remained clean, dry, and free of debris to prevent incidents.
- Executed additional cleaning tasks within kitchen to uphold sanitary standards.
- Assisted with kitchen preparation to facilitate smooth operations and meet customer demands.
Education
Chichester High School
Woodlyn, PA06.2022
Skills
- Customer service
- Employee supervision
- Staff supervision
- Fraud prevention
- Work ethic and integrity
- Reliability and punctuality
- Attention to detail
- Cash register operation
- Adaptability and flexibility
- Cleaning and sanitizing
Timeline
Front End Manager
Acme Markets
08.2022 - 08.2024
Dishwasher
Maris Grove Retirement Community
05.2019 - 04.2021
Chichester High School
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