Emila S. Marrero Perez
Bronx,NY
Summary
Dynamic professional with extensive experience at ALLIED UNIVERSAL, excelling in security protocol enforcement and team leadership. Proven ability to enhance safety and foster client relationships through effective communication. Bilingual in Spanish and English, with strong administrative skills and a commitment to delivering exceptional customer service.
Overview
20
20
years of professional experience
Work History
Shift Supervisor/SOC Operator @ A&O Shearman
ALLIED UNIVERSAL
Manhattan, NY
07.2019 - Current
- Supervised daily operations, ensuring adherence to security protocols and enhancing overall safety.
- Operated security equipment to monitor premises and ensure safety.
- Enforced access control policies to manage visitor entry and security checks.
- Conducted regular inspections to maintain safety and security standards.
- Responded promptly to alarms and emergencies, coordinating with local authorities to ensure swift resolution.
- Addressed any issues that arose during the shift in a proactive manner.
- Communicated with clients to address concerns and needs, fostering positive relationships and trust.
- Provided on-the-job training to new staff members.
Prep Cook
SALSA CATERING
Mount Vernon, USA
09.2017 - Current
- Assisted in meal and appetizer preparation to support kitchen operations
- Clean up station and maintain sanitary space
- Prepared food and maintained cleanliness of work area after shift
- Delivered products to designated locations
Home Health Aide
PARTNERS IN CARE
New York, USA
04.2016 - 09.2017
- Administered medication according to established care plans, ensuring adherence to schedules
- Delivered personal care for bathing, dressing, and grooming, enhancing client dignity and comfort
- Assisted clients with toileting needs, ensuring proper use of bedpans, commodes, or toilets for their comfort and hygiene
- Enhanced client mobility by assisting with transfers and effectively using mobility aids
Financial Aide Officer
PROFESSIONAL TECHNICAL INSTITUTION
Bayamon, Puerto Rico
05.2006 - 07.2009
- Guided new students through FAFSA applications, facilitating understanding and completion for financial aid eligibility
- Organized and maintained student records at Financial Aid Office, ensuring compliance and easy access for staff and students
- Planned and managed budget, producing financial reports to ensure accurate tracking and accountability
Education
Security Registration Training -
Bronx Educational Opportunity Center
Bronx, NY06.2019
Personal Care Aide Certificate -
COOPERATIVE HOME CARE ASSOCIATES
Bronx, NY02.2016
Medical Assistant Certificate -
ALLEN SCHOOL OF HEALTH SCIENCES
Brooklyn, NY05.2014
Legal Secretary Certificate -
A-1 BUSINESS & TECHNICAL COLLEGE
Caguas, Puerto Rico08.1995
Skills
- Clinical
- EKG/ECG
- Vital Signs
- Phlebotomy
- Medical exam assistance
- Administrative
- Front Office Duties
- MS Word
- MS Excel
- MS PowerPoint
- Equipment operation
- Security enforcement
- Team leadership
- Customer service focus
- Effective communication
- LENELS2 operation
Awards
2013 Hospital Auxilian and Volunteer Achievement Award Honoree, United Hospital Foundation
Activities
St. Barnabas Hospital, Bronx, NY, 07/2012, 08/2013, Office Assistant, Volunteer Department, Attended the Volunteer Department Director in clerical tasks and activities, Oriented new volunteers on procedures, application and department rules
Timeline
Shift Supervisor/SOC Operator @ A&O Shearman
ALLIED UNIVERSAL
07.2019 - Current
Prep Cook
SALSA CATERING
09.2017 - Current
Home Health Aide
PARTNERS IN CARE
04.2016 - 09.2017
Financial Aide Officer
PROFESSIONAL TECHNICAL INSTITUTION
05.2006 - 07.2009
Security Registration Training -
Bronx Educational Opportunity Center
Personal Care Aide Certificate -
COOPERATIVE HOME CARE ASSOCIATES
Medical Assistant Certificate -
ALLEN SCHOOL OF HEALTH SCIENCES
Legal Secretary Certificate -
A-1 BUSINESS & TECHNICAL COLLEGE