Patricia Solorzano
Compton,USA
Summary
Dedicated and experienced Medical Assistant and Medical Practice Supervisor seeking a Medical Assistant position where I can utilize my clinical, administrative, and leadership skills. I am eager to contribute my knowledge and experience to your healthcare team while continuing to expand my training and professional development within your organization. As a supervisor in a medical practice, I have developed strong leadership, communication, patient-care, and organizational skills, along with the ability to work effectively in a fast-paced healthcare environment.
Overview
17
17
years of professional experience
Work History
Office Supervisor
Montes Medical Group, Inc
Inglewood, California
12.2013 - Current
- Supervised daily operations of a medical office, ensuring efficient workflow.
- Managed scheduling and appointment bookings for patient consultations and procedures.
- Managed scheduling and coordination of office functions to support team operations.
- Trained and mentored staff on office protocols and customer service standards.
- Trained and mentored administrative staff members in company policies, daily task execution, and industry best practices.
- Monitored and evaluated office operations to ensure accuracy and efficiency.
- Resolved patient inquiries and concerns, promoting a positive office environment.
- Oversaw inventory management for medical supplies and office equipment.
- Coordinated employee training programs related to productivity improvement initiatives.
- Assisted with recruitment processes including interviewing potential candidates.
- Conducted staff performance evaluations to monitor progress and individual skills.
- Provided technical support to staff members using computers or other electronic devices.
- Ensured compliance with safety regulations within the workplace environment.
- Processed invoices from vendors in a timely manner to avoid late payment penalties.
Front Office Assistant
Dr. Rachel West, INC
01.2010 - 10.2013
- Answered telephone calls to provide information and support to patients, Greeting Patients, Coordinated booking appointments and managed patient check-in and checkout processes Completed patient filing tasks accurately and efficiently., Data Entry, Scanning, Faxing, Copying, Verifying Health Insurance, Calling-in New/Refill Prescription, Processed and shipped customer orders promptly., Managed inventory by ordering necessary supplies regularly..
- Managed front desk operations and greeted patients warmly.
- Scheduled appointments and coordinated patient flow efficiently.
- Maintained accurate patient records using electronic health systems.
Education
Health Career Specialist -
High School Diploma -
Winford High School
Medical Assistant Certificate -
American Career College
Skills
- Blood Draws
- Injections
- Clinical
- Administrative
- Knowledge of HIPPA
- Bilingual (Spanish)
- Customer Service
- Scheduling Appointments
- EMR ( Ecw)
- Outlook
- Microsoft
- Maintaining Inventory
- Insurance Verifications
- Faxing
- Scanning
- Copying
- Filing
- Data Entry
- Multi-Task
- Patient scheduling
- Office management
- Compliance monitoring
- Inventory control
- Staff training
- Performance evaluation
- Employee management
- Staff supervision
- Scheduling and calendar management
- Workflow planning
- Training and coaching
- Supply management
- Facility management
- Mail handling
- Staff hiring
- Customer service
- Scheduling management
Skills
Order of tubes, Butterfly Sticks, Geriatric, Pediatrics, Hard Sticks, Intradermal, Subcutaneous, Blood Glucose, Z-Pack/ Gluteus, Vital Signs, Bandaging, Urinalysis, CPR, EKG, Ear Lavage, Sterile Trays, Scheduling, CPT/ICD-9 Coding, Knowledge of HIPPA, Bilingual (Spanish), Customer Service, Scheduling Appointments, QuickBooks, Outlook, Microsoft, Maintaining Inventory (ordering supplies), Insurance Verifications, Faxing, Scanning, Copying, Filing, Data Entry, Multi-Task
Timeline
Office Supervisor
Montes Medical Group, Inc
12.2013 - Current
Front Office Assistant
Dr. Rachel West, INC
01.2010 - 10.2013
Health Career Specialist -
High School Diploma -
Winford High School
Medical Assistant Certificate -
American Career College