Emilea Albertson
Greenfield,IN
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
3
3
years of professional experience
Work History
Barista
Barrel Racing Baristas
03.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Followed exact recipes for mixing and preparing beverage and food items.
Youth Development Associate
Boys And Girls Club
09.2021 - 05.2022
- Coordinated and managed volunteer activities for community service projects.
- Led group discussions and activities to meet different community needs.
- Approached issues proactively to best meet current and future community needs.
- Facilitated community outreach to expand participation and support.
Education
High School Diploma -
New Palestine High School
New Palestine, IN05.2023
Skills
- Soft Selling
- Menu Memorization
- Cash Handling
- POS Systems
- Opening and Closing Duties
- Food Preparation
- Ordering Procedures
- Food Running
- Espresso Machine Operation
- Professional Demeanor
- Exceptional Customer Service
- Team Player
- Friendly and Outgoing
- Excellent Memory
- Cash Register Operation
- Performance Improvement
- Product Displays
- Adaptive and Creative
- Active Listener
- Homework Assistance
- Relationship Building
- Discipline Strategies
- Team Collaboration
- Mentoring
Timeline
Barista
Barrel Racing Baristas
03.2023 - Current
Youth Development Associate
Boys And Girls Club
09.2021 - 05.2022
High School Diploma -
New Palestine High School
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