Stratton Griffin
Gold Canyon ,AZ
Summary
With four years of experience in Business Development leadership, I specialize in operations and sales growth. My skills include client acquisition, contract negotiation, and strong interpersonal communication. I'm results-driven and proactive, consistently exceeding sales and revenue goals. Currently managing a team of two Sales Associates, we've successfully onboarded over 120 new clients this year.
Overview
8
8
years of professional experience
Work History
Business Development Manager
Samuel Staffing
06.2021 - Current
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients around the United States.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
- Kept meticulous client notes and updated account information in company databases.
Customer Service Representative Supervisor
Sam's Club
07.2020 - 06.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations
- Consulted with outside parties to resolve discrepancies and create effective solutions
- Offering advice and assistance to customers, paying attention to special needs or wants.
Sales Associate
Staples
05.2017 - 04.2018
- Delivered a high level of assistance by locating products and checking store systems for merchandise at other sites
- Provided positive first impressions to welcome existing, new and potential customers
- Processed product returns and assisted customers with other selections.
Restaurant Busser
Serrano's Mexican Restaurant
04.2016 - 03.2017
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests
- Developed excellent relationships with managers and fellow team members to achieve success, build professional relationships and support a positive work environment.
Education
Associates Degree - General Business
Rio Salado Community College
Tempe, AZQueen Creek High School
Queen Creek, AZBachelor of Arts - Business
Maricopa Community Colleges - Rio Salado Community College
Tempe, AZ04.2026
Skills
- Decision-Making
- Project Management
- Time Management
- Communication Skills
- Customer Service
- Organizational Skills
- Email Marketing
- Business Development
- Account Management
- B2B Sales
- Branding
Timeline
Business Development Manager
Samuel Staffing
06.2021 - Current
Customer Service Representative Supervisor
Sam's Club
07.2020 - 06.2021
Sales Associate
Staples
05.2017 - 04.2018
Restaurant Busser
Serrano's Mexican Restaurant
04.2016 - 03.2017
Associates Degree - General Business
Rio Salado Community College
Queen Creek High School
Bachelor of Arts - Business
Maricopa Community Colleges - Rio Salado Community College
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