Emilee House
Springfield,VA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Cocoa Vienna
01.2023 - Current
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Greeted incoming customers and provided reliable, friendly customer service.
- Provided excellent customer service, developing and maintaining client relationships.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Increased brand visibility by creating and implementing targeted social media campaigns.
- Developed a robust social media strategy, resulting in significant growth of followers and online presence.
Camp Counselor
Congressional Camp
06.2019 - 08.2022
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
Education
Fine Arts
Northern Virginia Community College
Annandale, VAHigh School Diploma -
West Springfield High School
Springfield, VA06.2021
Skills
- Customer Service
- Attention to Detail
- Critical Thinking
- Computer Proficiency
- Problem-Solving Abilities
Timeline
Customer Service Representative
Cocoa Vienna
01.2023 - Current
Camp Counselor
Congressional Camp
06.2019 - 08.2022
Fine Arts
Northern Virginia Community College
High School Diploma -
West Springfield High School
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