Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Emilee Kemp

Blacklick,OH

Summary

Process Assistant experienced in identifying and coordinating process improvement initiatives that incorporate best practices and standard operating procedures. Objective of Area Manager with hopes of driving productivity while bringing fresh ideas to the company.

Overview

9
9
years of professional experience

Work History

ISS Representative

Amazon
New Albany, OH
07.2022 - Current
  • Accountable for making sure that all Retail Request tickets get prompt response and resolution, meeting SLA where appropriate.
  • Responsible for training and supporting all inbound associates and managers with Inbound Problem Resolution, Vendor Defect Tracking and other data collection projects.
  • Maintained a productive working relationship with Corporate Retail Teams and all partners.

OB Ship Dock Flow PA

Amazon
Etna, OH
03.2022 - 07.2022
  • Amazon -Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers -Coaching associates to work safely at all times
  • Staffing associates for each function of the Ship Dock(fluid loading, direct palletizing, transship, flat induct)
  • Coached new employees on administrative procedures, company policies and performance standards.

ICQA PA

Amazon
Etna, OH
11.2021 - 03.2022
  • Amazon -Assisting the floor as an associate resource
  • Training associates and verifying SOP compliance
  • Ensuring successful area performance, through tracking, reporting, and feedback to associates
  • Creating action plans for 5S(Straight, Shine, Sustain, Standardize, and Sort) with daily audits.

Seasonal Vrets/Gatekeep PA

Amazon
Etna, OH
09.2021 - 11.2021
  • Liaison between site Safety Team, ICQA, ISS, AFE1, AFE2, Singles, and Stow to ensure proper disposal of damaged inventory.
  • Responsible for delegating workflow between Liquid and Solid Presort.
  • Training associates in Problem Solve SOW.

Fuel Lead

Kroger
Lancaster, OH
08.2009 - 10.2017
  • Carried out day-day-day duties accurately and efficiently.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Education

Bachelor of Arts - History

Ohio University
Lancaster, OH
08.2018

Skills

  • Managing Operations and Efficiency
  • Team-Building Exercises
  • Calm and Professional Under Pressure
  • Efficient and Detail-Oriented
  • Excellent Communication
  • Multitasking Abilities
  • Self-Motivated

Accomplishments

  • September 2021 – november 2021 seasonal vret/gatekeeper process assistant, amazon -Liaison between site Safety Team, ICQA, ISS, AFE1, AFE2, Singles, and Stow to ensure proper disposal of damaged inventory
  • Responsible for delegating workflow between Liquid and Solid Presort
  • Training associates in Problem Solve SOW
  • September 2020 – september 2021 inbound problem solve quarterback, amazon -In charge of training associates in inbound problem solve -Worked with learning to ensure proper permissions and train recording -Operated alongside Area Managers and Process Assistances to ensure staffing needs were met in correlation to PPR and product problem demands
  • October 2017-september 2020 inbound Stow associate, amazon - Responsible for placing items into bins for customer orders
  • Water spider
  • Problem solver 2

Timeline

ISS Representative

Amazon
07.2022 - Current

OB Ship Dock Flow PA

Amazon
03.2022 - 07.2022

ICQA PA

Amazon
11.2021 - 03.2022

Seasonal Vrets/Gatekeep PA

Amazon
09.2021 - 11.2021

Fuel Lead

Kroger
08.2009 - 10.2017

Bachelor of Arts - History

Ohio University

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Emilee Kemp