Emilee Klacking
Battle Creek,MI
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
year of professional experience
Work History
Waitress
Boondocks Restaurant
04.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Education
No Degree - Duel Enrolled 2022-2024
Kellogg Community College
Battle Creek, MIHigh School Diploma -
Pennfield High School
Battle Creek, MI05.2024
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Safe Food Handling
- Payment Processing
- Service prioritization
- Memory retention
Timeline
Waitress
Boondocks Restaurant
04.2023 - Current
No Degree - Duel Enrolled 2022-2024
Kellogg Community College
High School Diploma -
Pennfield High School
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