Emilee McCann
Amherst,OH
Summary
Motivated Speech-Language Pathology student at Bowling Green State University with strong communication, customer service, and interpersonal skills. Experienced in working with children through years of babysitting and in fast-paced customer service environments through restaurant and retail positions. Reliable, organized, and comfortable working with people of all ages. Currently pursuing a Bachelor of Science in Speech-Language Pathology with a strong interest in helping others and building positive relationships.
Overview
11
11
years of professional experience
Work History
Restaurant Hostess
Olde Town Pizza House
Amherst, Ohio
05.2025 - 08.2028
- Greet guests warmly
- Serve food and drinks promptly while ensuring table cleanliness and organization.
- Manage customer payments and process transactions efficiently toward end of meals.
- Perform opening and closing duties such as restocking supplies and cleaning work stations.
- Resolve customer complaints professionally while maintaining a positive attitude towards guests.
- Stay attentive to server availability and table turnover to quickly seat guests.
- Build positive relationships with other front-of-house and kitchen staff.
Certified Babysitter
Self Employed Services
Amherst, Ohio
01.2018 - 08.2028
- Supervise children's activities and ensure a safe environment.
- Communicate with parents about children's daily experiences.
- Administer basic first aid and respond to emergencies promptly.
- Develop trusting relationships with children to foster comfort and security.
- Read books aloud to help teach language skills, increase vocabulary and foster imagination.
- Create a safe environment by monitoring play areas, enforcing rules, and supervising outdoor activities.
- Prepare healthy meals for children according to dietary restrictions.
- Care for infants by changing diapers, preparing bottles, and providing comfort during nap times.
- Help children complete school assignments or homework tasks when necessary.
Customer Service Sales Representative
L & E Sugar Buzz / Wonderland Sweets
Amherst, Ohio
01.2021 - 08.2024
- Responded to customer inquiries and resolved concerns promptly, contributing to customer satisfaction and retention.
- Trained new employees on food handling techniques and customer service standards, improving team readiness and service quality.
- Operated cash register for processing transactions accurately and efficiently.
- Collaborated with team members to ensure smooth operations during busy hours.
- Practice cleanliness of serving area and equipment throughout shifts.
- Followed health and safety guidelines while handling food products .
- Organized themed birthday parties for children, enhancing customer experience with engaging activities and decorations.
Education
High School Diploma -
Marion L Steele High School
Amherst, OH05-2024
Bachelor of Science - Speech-Language Pathology
Bowling Green State University
Bowling Green, OH09-2026
Skills
- Effective communication
- Customer service
- Time management
- Personal presentation
- Problem-solving
- Detail oriented
Timeline
Restaurant Hostess
Olde Town Pizza House
05.2025 - 08.2028
Customer Service Sales Representative
L & E Sugar Buzz / Wonderland Sweets
01.2021 - 08.2024
Certified Babysitter
Self Employed Services
01.2018 - 08.2028
High School Diploma -
Marion L Steele High School
Bachelor of Science - Speech-Language Pathology
Bowling Green State University