Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Emilee Rizzo

Brooklyn,NY

Summary

Organized and patient individual polished in handling customer complaints, replenishing stock, and maximizing sales. Focused on giving customers positive experiences every visit. Skilled at helping new employees serve customer needs to build loyalty and earn repeat business. Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness and happiness. Skilled in team collaboration, adapting to changing needs, and fostering positive relationships. Known for reliability, strong communication, problem solving abilities, and passion for child development.

Overview

10
10
years of professional experience

Work History

Barista Trainer

Starbucks
10.2019 - 05.2024
  • Assessed skill levels of new and existing baristas, providing individualized training plans.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Conducted on-site trainings for baristas in proper brewing techniques and customer service etiquette.
  • Developed detailed lesson plans to ensure consistent delivery of training materials.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.

Direct Support Professional

Ahrc Suffolk
06.2016 - 10.2019
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Facilitated social interactions between participants and their peers in the community.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Documented current patient information to update vital signs, behaviors and eating habits.
  • Assisted in planning and implementing recreational activities for participants.

Summer Art Teacher

East Ends Arts Counsel
06.2015 - 08.2017
  • Assisted in developing weekly lesson plans for age groups 6-10.
  • Supervised campers in activities such as art, crafts, and music.
  • Organized daily schedules for campers including special events and field trips.
  • Instructed campers on proper use of materials, tools, and equipment used in art projects.

Sales Associate

Levis Strauss & Co
06.2014 - 06.2016
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Organized stockroom shelves according to size, color or style.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Sales Associate

Journeys Shoes
09.2014 - 01.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Education

GED -

Riverhead Senior High School
Riverhead, NY
06-2015

Skills

  • Training background
  • Staff Scheduling
  • Direct Patient Care
  • Behavioral Management
  • Client Support
  • Sales Development
  • Upselling
  • Inventory Control
  • Customer Needs Assessment
  • Cash Register Operation
  • Food Preparation
  • Espresso machine operation
  • Solid problem solver
  • Team Leadership
  • Client documentation
  • Disability Awareness
  • Parental Communication
  • Child Supervision
  • Classroom Supervision
  • Lesson Planning

Education and Training

other

Timeline

Barista Trainer

Starbucks
10.2019 - 05.2024

Direct Support Professional

Ahrc Suffolk
06.2016 - 10.2019

Summer Art Teacher

East Ends Arts Counsel
06.2015 - 08.2017

Sales Associate

Journeys Shoes
09.2014 - 01.2015

Sales Associate

Levis Strauss & Co
06.2014 - 06.2016

GED -

Riverhead Senior High School

Similar Profiles

CREATE PROFILE
Emilee Rizzo