Emilee Stiltner
Huntington,Wv
Summary
Capable Secretary adept at handling all medical administrative needs for busy Type practice. Knowledgeable about managing charts, forms and payments. Well-organized and proactive with good judgment and multitasking skills. Very Familiar with the Cerner program. Knowledgeable Desired Position. Overcame retail challenges with impactful merchandising strategies that increased product visibility and customer engagement. Demonstrated analytical skills and creative problem-solving in maintaining inventory and visual displays.
Overview
8
8
years of professional experience
Work History
Medical Secretary
Marshall Health HIMG
3075 US RT 60 Huntington, Wv 25705
03.2025 - Current
- Managed patient scheduling and appointment confirmations efficiently.
- Coordinated communication between patients and healthcare providers effectively.
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
Merchandiser
Hallmark
2501 McGee St Kansas City Missouri 64108
03.2018 - 03.2025
- Analyzed product placement to optimize visibility and drive customer engagement.
- Executed inventory management procedures ensuring accurate stock levels and timely replenishment.
- Developed visually appealing displays that enhanced shopping experience and increased foot traffic.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Coordinated with vendors to ensure timely delivery of merchandise and maintain stock integrity.
- Implemented promotional displays that increased foot traffic and boosted sales performance.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Education
Certificate - Medical Billing And Coding
Collins Career Center
Chesapeake, OH05.2002
Skills
- Time management mastery
- Customer service
- Patient scheduling
- Strong organizational skills
- Patient check-in
Clinical support
Customer service
Patient scheduling
Patient check-in
Patient scheduling proficiency
Time management mastery
Timeline
Medical Secretary
Marshall Health HIMG
03.2025 - Current
Merchandiser
Hallmark
03.2018 - 03.2025
Certificate - Medical Billing And Coding
Collins Career Center