Emileigh Zahner
Broken Arrow,OK
Summary
Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapts to working effectively unsupervised and quickly mastering new skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Phlebotomist
Biolife Plasma Services
Broken Arrow, OK
08.2024 - Current
- Performed venipuncture and other blood collection procedures according to established standards.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Performed daily maintenance on centrifuge and other laboratory equipment.
- Assisted in the collection of plasma donations from donors.
- Provided basic medical care to donors during their donation process as needed.
- Provided excellent customer service by responding promptly to inquiries from donors or staff members.
- Assessed plasma collection machines for proper functionality.
Online Grocery Associate
Walmart
Tulsa, OK
03.2021 - Current
- Assisted customers with online and in person grocery orders, answering questions and providing helpful information.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Filled customer orders by packaging sold items and documentation for direct shipping and by transferring orders to manufacturers or third-party distributors.
- Worked with every section of the grocery store to ensure no part was falling behind on customer service or personal store metrics
Student Volunteer
Catholic Charites
Tulsa, Oklahoma
01.2017 - Current
- Has been a continuous volunteer at food banks and shelters across the Broken Arrow and Tulsa area, as well as working with the churches of St. Anne's and Bishop Kelley to donate food, clothes, and money since middle school.
- Developed relationships with community partners to increase donations of food items.
- Assisted with stocking shelves with donated food items.
- Adhered to safety protocols while handling perishable goods.
- Maintained a clean and orderly workspace throughout shift.
- Organized and distributed food packages according to client needs.
Education
Associate of Applied Science - Radiography
Tulsa Community College
Tulsa, OK05-2027
High School Diploma -
Bishop Kelley High School
Tulsa, OK05-2023
Skills
- Eager and pleasant attitude
- Order Accuracy
- Customer Engagement
- Shelf Stocking
- Customer service excellence
- Complaint Handling
- Quality Assurance
- Adaptability
- Active Listening
- Effective Communication
- Task Prioritization
Affiliations
- Consistent student artwork showcased in Mayfest Arts Festival, Sherwin Miller Museum of Jewish Art, Amoca Museum Exhibition
- Active student volunteer at Catholic Charities
- Honor Roll & Dean's List Student
References
References available upon request.
Timeline
Phlebotomist
Biolife Plasma Services
08.2024 - Current
Online Grocery Associate
Walmart
03.2021 - Current
Student Volunteer
Catholic Charites
01.2017 - Current
Associate of Applied Science - Radiography
Tulsa Community College
High School Diploma -
Bishop Kelley High School
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