Emilia Adkinson
Grand Forks,ND
Summary
Dynamic professional with experience in customer service and staff training. Known for managing inventory and coordinating community events, driving customer engagement and satisfaction. Committed to fostering a collaborative work environment and enhancing operational efficiency. Ambitious author with a strong passion for books and the literary world.
Overview
4
4
years of professional experience
Work History
Bartender
Buffalo Wild Wings
08.2021 - Current
- Managed inventory levels, ordering supplies as needed to minimize shortages or excess.
- Trained new bartenders on drink preparation techniques and customer service protocols.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Prepared and served a diverse range of beverages, ensuring customer satisfaction and quality standards.
Bookseller
Ferguson Books & More
07.2022 - 09.2023
- Trained new staff on customer service best practices and store policies.
- Implemented promotional displays to enhance product visibility and customer engagement.
- Assisted customers with inquiries, providing personalized recommendations based on preferences.
- Coordinated book signings and community events to foster local author relationships.
- Analyzed sales trends to inform purchasing decisions and optimize inventory turnover.
Copy Editor
Floodwall Magazine
01.2022 - 05.2023
- Edited articles for clarity, grammar, and style adherence, enhancing overall publication quality.
- Collaborated with writers to refine content ideas and ensure alignment with editorial standards.
- Conducted detailed fact-checking to uphold the accuracy and integrity of published materials.
- Implemented a streamlined proofreading process, improving turnaround time for final submissions.
- Assisted in the development of editorial calendars, ensuring timely publication of materials.
Education
Bachelor of Arts - English
University of North Dakota
Grand Forks, ND05-2023
Certificate - Creative Writing
University of North Dakota
Grand Forks, ND05-2023
Certificate - Editing And Publishing
University of North Dakota
Grand Forks, ND05-2023
Associate of Science - Political Science
Clemson University
Clemson, SC05-2021
Skills
- Strong multitasking
- Customer service
- Team player attitude
- Patience and tolerance
- Outgoing personality
- Proofreading expertise
- Meticulous attention
- Fact-checking accuracy
- Error spotting
Timeline
Bookseller
Ferguson Books & More
07.2022 - 09.2023
Copy Editor
Floodwall Magazine
01.2022 - 05.2023
Bartender
Buffalo Wild Wings
08.2021 - Current
Bachelor of Arts - English
University of North Dakota
Certificate - Creative Writing
University of North Dakota
Certificate - Editing And Publishing
University of North Dakota
Associate of Science - Political Science
Clemson University