Emilia Basulto Bolano
Hialeah
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
9
9
years of professional experience
Work History
Store Associate
Walmart
04.2022 - Current
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
Customer Service Associate
El Corte Ingles
06.2021 - 03.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
Secretary
PESCACAM Camaguey
09.2015 - 01.2021
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
Education
Ingeniero Indistrial -
Camaguey University
Camaguey 04.1985
Skills
- Customer Support
- Spanish Speaking
- Safe Work Practices
- Excellent Attention to Detail
- Calm and Professional Under Pressure
Timeline
Store Associate
Walmart
04.2022 - Current
Customer Service Associate
El Corte Ingles
06.2021 - 03.2022
Secretary
PESCACAM Camaguey
09.2015 - 01.2021
Ingeniero Indistrial -
Camaguey University
Similar Profiles
Dawson HyattDawson Hyatt
Overnight Stocker at WalmartOvernight Stocker at Walmart
Rachel ChristopherRachel Christopher
Spark Driver at WalmartSpark Driver at Walmart
Giovonni MoralesGiovonni Morales
Grocrey Associate at WalmartGrocrey Associate at Walmart
Rashaad FosterRashaad Foster
Stocker at WalmartStocker at Walmart
Evelio DariasEvelio Darias
Small Business Owner at Moka VendingSmall Business Owner at Moka Vending