Emilia Burt
Eugene,OR
Summary
Dedicated service professional with extensive experience in high-volume hospitality, food & beverage, and cannabis retail. Skilled in delivering exceptional customer service with a genuine passion for people, creating welcoming environments that encourage loyalty and satisfaction. Adept at multitasking, maintaining compliance and safety standards, and supporting smooth operations through efficiency, teamwork, and attention to detail. Recognized for a strong work ethic, adaptability, and the ability to connect authentically with guests.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bar Server
The Traxler Group
Eugene, OR
03.2024 - Current
- Delivered fast, accurate, and high-quality bar and table service in a busy, fast-paced environment
- Ensured guest satisfaction through attentive hospitality, strong communication, and responsive service
- Maintained a clean, organized, and compliant bar/service area while following OLCC and food safety regulations
- Supported overall operations by processing POS transactions, running food, bussing, and completing opening/closing duties
Barista/Server
The Graduate Hotel
Eugene, OR
10.2023 - 08.2025
- Prepared and served customized coffee, tea, and blended beverages, along with baked goods and light food items in a fast-paced setting
- Delivered friendly, efficient counter service by taking orders, processing payments, and ensuring accuracy with each guest interaction
- Maintained a clean, organized, and fully stocked service area while following health and safety standards
- Supported daily operations by assisting with food running, stocking, and general guest service to ensure smooth flow and satisfaction
Budtender
Spacebud The Dispensary
Eugene, OR
09.2022 - 10.2023
- Educated customers on cannabis strains and products available at the dispensary
- Assisted in maintaining inventory levels and product organization on dispensary shelves
- Processed customer transactions efficiently using point-of-sale systems
- Provided exceptional customer service, addressing inquiries and resolving concerns promptly
Education
General Education Development Diploma -
Lane Community College
Eugene, OR09.2020
Skills
- High-volume guest service & hospitality
- Beverage preparation (coffee, cocktails, cannabis)
- Food handling, sanitation & safety compliance
- POS systems, cash handling & transaction accuracy
- Product knowledge & customer education
- Inventory management & restocking
- Team collaboration & multitasking
- Opening and closing procedures
- Training new employees on procedures
Certification
- Oregon Liquor and Cannabis Commission Alcohol Server Permit, Oregon Liquor and Cannabis Commission (Received September, 2022)
- Oregon Food Handlers Card, OR Food Handlers (Updated July, 2024)
Timeline
Bar Server
The Traxler Group
03.2024 - Current
Barista/Server
The Graduate Hotel
10.2023 - 08.2025
Budtender
Spacebud The Dispensary
09.2022 - 10.2023
General Education Development Diploma -
Lane Community College