Emilia Maldonado
Humble,TX
Summary
Dedicated professional with 6 years of experience in phlebotomy and workflow management. Known for strong leadership skills, training new staff, and maintaining compliance with quality standards. Ready to contribute to team success and operational excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Phlebotomist III / QAB / Machine Technician
Octapharma Plasma
Houston, Texas
09.2023 - Current
- Perform venipuncture and other blood collection procedures according to SOPs.
- Oversee daily operations, ensuring workflow efficiency, regulatory compliance and adherence to quality and safety standards.
- Provide excellent customer service while interacting with patients.
- Train and mentor new employees on SOPs, quality standards and patient care.
- Support the quality department by ensuring compliance with the company, conducting documentation reviews and collaborating with my leadership team.
- Supported successful quality audits.
- Perform Equipment repairs and maintenance.
Lead Plasma Processor
Grifols Biomat USA
Houston, Texas
02.2020 - 08.2023
- Supervised daily processing operations and ensured workflow efficiency.
- Executed SOP procedures to prevent errors and ensure regulatory compliance.
- Collaborated across all operational areas to enhance workflow.
- Trained new staff on plasma processing procedures and safety protocols, ensuring adherence to safety standards.
Education
High School Diploma -
Westfield High School
Houston, TX06-2017
Skills
- Attention to detail
- Teamwork and professionalism
- Time management
- Leadership and team supervision
- Workflow and operations management
- Quality control and compliance
- Customer service excellence
Certification
- Phlebotomy Certificate
Timeline
Phlebotomist III / QAB / Machine Technician
Octapharma Plasma
09.2023 - Current
Lead Plasma Processor
Grifols Biomat USA
02.2020 - 08.2023
High School Diploma -
Westfield High School