Emilia Segarra-Leon

- Provide notary, apostille, and document legalization services to individuals, businesses, and legal professionals.
- Assist with corporate registrations, ITIN applications, income tax filings, invitation letters, and civil administrative processes.
- Work directly with attorneys to facilitate mobile notary and apostille services for international legal matters.
- Serve as a trusted point of reference in the immigrant community, guiding clients through complex legal documentation.

- Managed high-priority tasks and legal case documentation.
- Conducted research and compiled reports relevant to client legal matters.
- Coordinated scheduling, travel, and administrative support for legal proceedings.

- Processed visa and asylum applications with precise documentation.
- Organized legal paperwork, translations, and affidavits.
- Maintained detailed records and tracked multiple deadlines for clients.

• Prospected for leads, met with potential customers and delivered exceptional sales presentations
• Concluded cost- benefit and needs analyses of current and potential customers to match services
• Remained highly organized and detail – oriented while working on several cases simultaneously
• Diligently performed administrative tasks including answering phones, greeting clients, scheduling appointments and making travel arrangements

• Liaised with levels of management and teams to ensure adherence to business agendas ranging in complexity
• Collected information and prepared travel papers for all levels of staff and managements visiting clients globally
• Drove timely and effective management of client grievances via constant communications and cultivation of mutually- beneficial relationships
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
• Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations

• Managed office scheduling and kept accurate notes on deadlines, motions and other dates
• Maintained knowledge on case status by reviewing relevant records and reporting back to clients
• Participated in client interviews, executed questioning process and documented information
• Interpreted legal instruments, agreements, memoranda of understanding and internal policies for governing bodies

• Handled telephone calls, meetings plans and conference organization requirements
• Maintained knowledge on status by receiving relevant records and reporting back to clients
• Provided administrative support and conducted research to assist attorney’s in litigation preparation
• Oversaw legal team appointments, hearing and depositions schedules
• Produced well- researched and articulate legal briefs, pleadings and statements