Emilia Veleta
Perryton,TX
Summary
Detail-oriented receptionist with proven strengths in effective communication and problem solving. Skilled in managing multi-line phone systems and coordinating office operations, contributing to a welcoming and efficient environment.
Overview
6
6
years of professional experience
Work History
Receptionist
Lighthouse Title Company
Amarillo, TX
11.2025 - Current
- Greeted visitors and directed them to appropriate personnel.
- Managed multi-line phone system and routed calls efficiently.
- Scheduled appointments and maintained the calendar for staff.
- Assisted with mail distribution and package tracking for office operations.
- Prepared and organized documents for meetings and presentations.
- Maintained front desk area, ensuring a welcoming environment.
- Coordinated office supplies inventory and placed orders as needed.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
Bank Teller
Firstbank Southwest
Amarillo, US
02.2025 - 09.2025
- Delivered exceptional customer service as a bank teller, fostering client trust and satisfaction through personalized interactions.
- Processed transactions efficiently, minimizing wait times and enhancing overall branch productivity.
- Processed customer transactions efficiently and accurately.
- Managed cash drawer and balanced daily transactions.
- Assisted customers with account inquiries and service requests.
- Promoted bank products and services to enhance customer experience.
Bank Teller
National Bank
Borger, US
01.2024 - 10.2024
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
- Performed cash handling duties including counting currency, coins and checks.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Processed loan payments by verifying funds availability prior to disbursing funds.
Caregiver
Grace Church
Borger, US
08.2020 - 08.2022
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Accompanied clients to social events such as movies or plays.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
Sales Associate
James Avery Artisan Jewelry
Amarillo, US
10.2021 - 05.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions, and offered product advice.
- Collected payments and provided accurate change.
- Greeted customers to determine wants or needs.
Sales representative
Buckle
05.2020 - 11.2020
Education
High School -
Halstead High School
Halstead, KSHigh School -
Borger High School
Borger, TXSkills
- Financial Transactions
- Cash Handling
- Customer Service
- Data Entry
- Sales
- Banking
- Complaint Resolution
- Currency Management
- Account Management
- Customer Relations
- Customer service
- Multi-line phone management
- Appointment scheduling
- Office administration
- Cash handling
- Effective communication
- Problem solving
- Time management
- Team collaboration
- Bilingual
Languages
Spanish
Job Title
Bank Teller
Timeline
Receptionist
Lighthouse Title Company
11.2025 - Current
Bank Teller
Firstbank Southwest
02.2025 - 09.2025
Bank Teller
National Bank
01.2024 - 10.2024
Sales Associate
James Avery Artisan Jewelry
10.2021 - 05.2022
Caregiver
Grace Church
08.2020 - 08.2022
Sales representative
Buckle
05.2020 - 11.2020
High School -
Halstead High School
High School -
Borger High School