Embroidery Associate
Luxury Embroidery
Anaheim, CA
- Monitor the stitching process to ensure accuracy and consistency in each garment.
- Perform routine maintenance on sewing machines, including oiling and cleaning parts as needed.
- Operate a single-head or multi-head embroidery machine to produce quality garments.
- Conducted regular follow-up calls with customers after resolving their issues.
- Provided accurate information about products and services to customers.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Maintained detailed records of customer interactions, transactions, and comments for future reference.
