Emiliano Ortiz
Huntington Park,CA
Summary
Dynamic hospitality professional with expertise in customer service and effective multitasking, honed at Outback Steakhouse. Proven ability to enhance guest satisfaction through teamwork and relationship building. Skilled in POS systems and maintaining cleanliness, ensuring seamless operations. Quick learner with a strong work ethic, adept at fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Foodrunner/TA
Outback Steakhouse
10.2024 - Current
- Assisted guests with menu selections and provided detailed descriptions of daily specials.
- Delivered food and beverages promptly to ensure customer satisfaction and timely service.
- Maintained cleanliness of dining area, adhering to health and safety regulations.
- Collaborated with kitchen staff to communicate special requests or dietary restrictions effectively.
- Adapted quickly to changing demands during peak service hours, ensuring seamless operations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Busser
Outback Steakhouse
10.2024 - Current
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted servers by efficiently clearing and resetting tables during high-volume service periods.
- Collaborated with kitchen staff to ensure timely delivery of food and beverage orders to guests.
- Supported inventory management by restocking supplies and reporting shortages to management.
- Followed safety protocols and sanitation standards to maintain a safe working environment for staff and guests.
Host
Outback Steakhouse
10.2024 - Current
- Greeted and seated guests promptly, enhancing overall dining experience.
- Managed reservation system to optimize table turnover and reduce wait times.
- Assisted servers by communicating guest needs effectively during peak hours.
- Monitored dining area for cleanliness and guest satisfaction throughout service.
Server
Ippa Sushi Ramen
03.2024 - 09.2024
- Assisted guests with menu selections and provided detailed descriptions of daily specials.
- Delivered food and beverages promptly to ensure customer satisfaction and timely service.
- Maintained cleanliness of dining area, adhering to health and safety regulations.
- Collaborated with kitchen staff to communicate special requests or dietary restrictions effectively.
- Adapted quickly to changing demands during peak service hours, ensuring seamless operations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
Maywood Academy Señior High
Maywood, CA07.2025
Skills
- Teamwork and collaboration
- Strong work ethic
- Time management
- Quick learner
- Strong teamwork
- Customer service
- Effective multitasking
- Sense of urgency
- Flexible schedule
- Cash handling
- Restaurant etiquette
- Cleaning and sanitizing
- Hospitality service expertise
- Cleanliness
Accomplishments
* 2 time marathon finisher
* high school graduate
* first generation college student
Certification
Food handler certification
Languages
Portuguese
Limited Working
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Foodrunner/TA
Outback Steakhouse
10.2024 - Current
Busser
Outback Steakhouse
10.2024 - Current
Host
Outback Steakhouse
10.2024 - Current
Server
Ippa Sushi Ramen
03.2024 - 09.2024
High School Diploma -
Maywood Academy Señior High
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