Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emiliano Rodriguez

San Jose,CA

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

1
1
year of professional experience

Work History

Customer Service/Sales Associate

Harbor Freight
San Jose, CA
01.2024 - Current
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained cleanliness of store environment including floors, windows, displays.

Customer Service Associate

Lowe's
San Jose, CA
05.2023 - 12.2023
  • Kept work area neat, clean, and well-stocked at all times.
  • Greeted customers and identified their needs.
  • Provided information about products and services available to customers.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Trained new hires on products and services, best practices and protocols to reduce process gaps.

Material Handler

Tesla
Fremont, CA
11.2022 - 05.2023
  • Inspected materials for any damages or defects upon receipt.
  • Received and distributed incoming materials to designated areas.
  • Organized warehouse shelves, racks, and bins for proper storage of materials.
  • Utilized forklift to move inventory items.
  • Reported any malfunctions or damages of material handling equipment promptly.
  • Supported other warehouse personnel in completing tasks efficiently.

Education

High School Diploma -

Silver Creek High School
San Jose, CA
05-2021

Skills

  • Inventory Control
  • Business Development
  • Product Sales
  • Order Processing
  • Exceptional Customer Service
  • Cash Handling Accuracy
  • Multi-Tasking Strength
  • Excellent Communication Skills

Languages

Spanish
Native/ Bilingual

Timeline

Customer Service/Sales Associate

Harbor Freight
01.2024 - Current

Customer Service Associate

Lowe's
05.2023 - 12.2023

Material Handler

Tesla
11.2022 - 05.2023

High School Diploma -

Silver Creek High School

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Emiliano Rodriguez