Emilie Cohran

• Contributed to overall departmental improvement by suggesting new strategies for increased efficiency and effectiveness in the permitting process.
• Ensured accurate permit issuance by thoroughly reviewing applications and identifying any missing or incomplete information.
• Developed and maintained a comprehensive database of permits, facilitating easy access to information for the team.
• Monitored progress of permit applications through various stages, efficiently resolving any issues that arose during the process.
• Maintained a strong working knowledge of local, state, and federal regulations pertaining to permits, ensuring that all applications were in compliance.

• Used interpersonal and professional communication skills to work with fire marshals across the southern regions of the United States.

• Produced battery calculations and product data submittal books required for fire alarm plan review.

• Daily communication with the project managers, designers, clients, permit offices, fire marshals, plan reviewers, and more.

• Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
• Boosted productivity by establishing effective communication channels between departments.
• Managed CFS, Sales orders, Ga 811, Call logs, Ring Central, Permits, and Customer satisfaction.
• Assisted in the operation of Inside sales.
• Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.

• Answering phones
• Filing
• HIPAA
• Creating student schedules
• Sending transcripts
• Assisting office staff
• Handling private information/documents
• Processing new and current students

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Assisting the doctor as well as the Office Administrator in daily tasks detrimental for operation

• Oversaw budgetary matters related to personnel costs, supplies procurement, equipment maintenance while ensuring financial sustainability.
• Coordinated with external healthcare providers such as insurance companies or community organizations for better patient care, establishing strong professional relationships.
• Preparing injections
• Interviewing patients
• Assisting the doctor
• Setting up surgical procedures at hospitals
• Completing surgery packets
• Calling in prescriptions
• Sending specimens for lab results
• Faxing medical records
• Taking X-rays
• Setting up for surgical procedures
• Responsable for medical and office inventory
• Stocking inventory
• Turning over rooms
• Managing the coordination of surgery scheduling