Emilie Fazzino
Bryan,TX
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Shift Leader
Dave's Hot Chicken
2023.04 - 2023.12
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Daycare Teacher
Bizzy Bee's
2022.12 - 2023.04
- Increased daycare students'' social skills by incorporating group activities and cooperative play into daily routines.
- Enhanced children''s emotional development through empathetic communication and active listening techniques.
- Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
- Promoted language acquisition in young learners with engaging storytelling, songs, and word games.
Catering Coordinator
Potbelly Sandwich Company
2021.11 - 2022.11
- Enhanced event success by coordinating with clients and understanding their specific catering needs.
- Streamlined catering operations by efficiently managing inventory and food ordering processes.
- Improved client satisfaction by promptly addressing concerns and providing excellent customer service.
- Optimized team performance by effectively scheduling and supervising staff during events.
Receptionist
Funky Cheveaux
2021.03 - 2021.10
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Patient Transporter
CHI St Joseph
2020.11 - 2021.03
- Enhanced patient comfort by providing compassionate care and timely transportation.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
Shift Leader
Potbelly Sandwich Company
2017.06 - 2020.01
- Trained new employees and delegated daily tasks and responsibilities.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Collected, arranged, and input information into database system.
Education
Hair License - Hair Design
Charles And Sues School of Hair Design
Bryan, TX06.2021
High School Diploma -
Travis B Bryan High School
Bryan, TX05.2018
Skills
- Operations Support
- Customer Service Management
- Policy and Procedure Enforcement
- Daily Workflows
- Team Supervision
- Staff Development
- Flexible Schedule
- Cash Handling
- Positive Attitude
- Team Leadership
Timeline
Shift Leader
Dave's Hot Chicken
2023.04 - 2023.12
Daycare Teacher
Bizzy Bee's
2022.12 - 2023.04
Catering Coordinator
Potbelly Sandwich Company
2021.11 - 2022.11
Receptionist
Funky Cheveaux
2021.03 - 2021.10
Patient Transporter
CHI St Joseph
2020.11 - 2021.03
Shift Leader
Potbelly Sandwich Company
2017.06 - 2020.01
Hair License - Hair Design
Charles And Sues School of Hair Design
High School Diploma -
Travis B Bryan High School
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