Emilie Janelle

• Maintained confidentiality of sensitive patient information following HIPAA guidelines, ensuring privacy protection at all times during their stay.
• Reduced the risk of injury by assisting behavioral health patients with personalized care.
• Maintained accurate records of patient care activities, ensuring complete documentation and compliance with facility policies while watching up to four behavioral health patients.
• Provided emotional support to patients and families in an emergency department with a capacity of 30 patients, creating a more comfortable healing environment for all involved.
• Proactively identified potential risks associated with specific patients or situations; taking appropriate actions accordingly.
• Promoted effective communication among healthcare team members, fostering a culture of patient safety and accountability.
• Actively listened to patient concerns, addressing issues promptly and efficiently to ensure satisfaction with care received.
• Responded to patient requests for supplies and personal comfort items such as extra blankets.
• Provided care to patients throughout lifespan(ages 6-100)with consideration of aging processes, human development stages and culture.

When Patient Count Was Low:

• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Prevented cross-contamination by cleaning and sterilizing equipment.
• Collaborated with Nursing Staff and other PSAs to stock the Emergency Department and run labs.

• Supervised about 10 children alone and lead their daily activities such as arts and crafts, sports, and games.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.

• Supervised varying amounts of children ranging in age from age 4 to 13 and encouraged participation in activities such as sports and games
• Also lead children ages 4 to 10 in arts and crafts, as well as a theater program.
• Evaluated and adjusted program offerings based on participant feedback, continuously striving for excellence in service delivery.
• Enhanced youth engagement by implementing creative and interactive activities in program sessions.