Emilie Rosario
Rocklin,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Receptionist
Canon Business Process Services
Rocklin, CA
12.2023 - Current
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
Membership Sales Consultant
California Family Fitness
Rocklin, CA
02.2023 - 11.2023
- Developed sales presentations to explain membership benefits, features, and services.
- Analyzed customer needs to determine the best membership package for each individual or business.
- Maintained accurate records of customer interactions and transactions.
- Collaborated with other departments to ensure seamless customer service experience.
- Cross-sold additional products or services based on customer interests or needs.
Club Supervisor
California Family Fitness
Rocklin, CA
08.2022 - 01.2023
- Supervised daily operations of club, including customer service and staff management.
- Ensured all safety regulations were followed by employees and customers alike.
- Maintained cleanliness of the facility according to health standards established by the local government.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
Education
High School Diploma -
Charter University Prep
Diamond Springs, CA05.2019
Skills
- Product and Service Knowledge
- Negotiation
- Team Training
- Customer Service
- Sales Techniques
- Customer Needs Assessment
- Closing Sales
- Staff Management
- Team Building
- Goal-Oriented
Timeline
Receptionist
Canon Business Process Services
12.2023 - Current
Membership Sales Consultant
California Family Fitness
02.2023 - 11.2023
Club Supervisor
California Family Fitness
08.2022 - 01.2023
High School Diploma -
Charter University Prep
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