Emilie Rose
Schenectady
Summary
Dynamic retail professional with a strong work ethic and integrity, experienced at Stewart's Shops. Proven ability in cash handling and issue resolution, enhancing customer satisfaction. Skilled in building relationships and adapting to customer needs, resulting in increased loyalty and repeat business. Committed to maintaining a clean and organized shopping environment. Helpful and reliable and always willing to learn, improve and grow.
Overview
1
1
year of professional experience
Work History
Cashier/Retail Sales Associate
Stewart's Shops
1334 Sacandaga Rd West Charlton, NY 12010
05.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Resolved customer complaints effectively, ensuring satisfaction and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at the end of the night to maintain accuracy.
- Assisted customers in locating products and answered inquiries promptly.
- Ensured cleanliness and organization of checkout area to enhance customer experience.
Key Holder
Dollar General
1225 Main St, Rotterdam Junction, NY, 12150
08.2024 - 01.2025
- Assisted customers with product inquiries and recommendations, enhancing overall shopping experience.
- Maintained store presentation by organizing merchandise and ensuring cleanliness throughout sales floor.
- Supported inventory management by restocking shelves and tracking product availability regularly.
- Operated point-of-sale systems efficiently, facilitating smooth transaction processes for customers.
- Collaborated with team members to execute promotional displays and seasonal merchandising strategies.
- Adapted quickly to dynamic retail situations, providing flexible solutions to customer needs and concerns.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
Education
High School Diploma -
Schalmont High School
2 Sabre Dr, Schenectady, NY 12306Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cash register operation
- Product restocking
- Issue resolution
- ID verification
- Honest and dependable
Timeline
Cashier/Retail Sales Associate
Stewart's Shops
05.2025 - Current
Key Holder
Dollar General
08.2024 - 01.2025
High School Diploma -
Schalmont High School