Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emilie Settle

Middletown,OH

Summary

Dynamic and dedicated server with a strong work ethic, honed at Red Robin, delivering exceptional customer service and enhancing guest satisfaction. Skilled in cash handling and menu memorization, I excel in high-volume dining environments, ensuring order accuracy and fostering team collaboration to drive repeat business.

Overview

10
10
years of professional experience

Work History

Server/Bartender/Trainer

Red Robin
West Chester, OH
04.2024 - Current
  • Delivered exceptional customer service in fast-paced dining environment.
  • Managed food and beverage orders efficiently using point-of-sale system.
  • Assisted with menu knowledge to enhance guest experience and satisfaction.
  • Collaborated with kitchen staff to ensure timely delivery of meals.

Server

Frisch's Big Boy
Middletown, Oh
08.2018 - 04.2019
  • Provided exceptional customer service in a fast-paced environment.
  • Efficiently managed food and beverage orders, ensuring accuracy and timely delivery.
  • Collaborated with team members to maintain cleanliness and organization of dining areas.
  • Assisted in training new staff on menu items and service protocols.

Crew Member

Currito
West Chester, OH
08.2023 - 04.2024
  • Prepared and assembled food items according to standardized recipes.
  • Ensured cleanliness and organization of workstations and dining areas.
  • Provided exceptional customer service by responding to inquiries and resolving issues.
  • Operated kitchen equipment safely and efficiently in fast-paced environment.

Server/Bartender

Brio Tuscan Grille
Liberty, Ohio
03.2022 - 07.2023
  • Delivered exceptional customer service in fast-paced dining environment, ensuring guest satisfaction and repeat business.
  • Managed multiple tables simultaneously, prioritizing tasks to enhance dining experience and improve workflow efficiency.
  • Collaborated with kitchen staff to communicate special requests and dietary restrictions, ensuring accurate order fulfillment.
  • Assisted in training new servers on menu offerings, service standards, and restaurant procedures to maintain quality control.

Server

Buffalo Wings and Rings
Liberty, Oh
04.2021 - 03.2022
  • Provided exceptional customer service in a fast-paced environment.
  • Efficiently managed food and beverage orders, ensuring accuracy and timely delivery.
  • Collaborated with team members to maintain cleanliness and organization of dining areas.
  • Assisted in training new staff on menu items and service protocols.

Server

Frickers
Middletown, Oho
10.2020 - 02.2021

CNA

Hillsprings of Springboro
Springboro, OH
02.2020 - 06.2020
  • Assisted residents with daily living activities, ensuring comfort and safety.
  • Monitored vital signs and reported changes to nursing staff for timely interventions.
  • Supported patients in maintaining personal hygiene and grooming routines.
  • Documented patient care activities accurately in electronic health records systems.

Server

Benihana
Cincinnati, OH
12.2019 - 04.2020
  • Handled cash transactions and balanced registers at shift end.
  • Responded promptly to customer inquiries and resolved issues effectively.
  • Demonstrated adaptability by managing multiple tables during peak hours.
  • Supported promotional events through effective communication of specials to guests.

Server

Olive Garden
Miamisburg, OH
05.2019 - 11.2019

Crew Member

Subway
Middletown, Oh
06.2016 - 02.2018

Y

  • Collaborated with team members to fulfill orders accurately and promptly.
  • Maintained inventory levels by restocking supplies as needed during shifts.
  • Assisted in training new crew members on operational procedures and standards.
  • Monitored food safety practices to ensure compliance with health regulations.

Education

High School Diploma -

Middletown High School
Middletown, Oh
05.2018

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Memory retention
  • Customer service
  • Cleanliness standards
  • Menu memorization
  • Food running
  • High volume dining
  • Service prioritization
  • Team collaboration
  • Sales expertise
  • Order accuracy
  • Supply restocking
  • Quality control
  • Food safety practices
  • Suggestive selling
  • Beverage preparation
  • Tableside etiquette
  • Food sales and promotion
  • Guest seating
  • Item promotion
  • Menu presentation
  • Food and beverage pairings
  • Wine service
  • Wine pairings
  • Server training

Timeline

Server/Bartender/Trainer

Red Robin
04.2024 - Current

Crew Member

Currito
08.2023 - 04.2024

Server/Bartender

Brio Tuscan Grille
03.2022 - 07.2023

Server

Buffalo Wings and Rings
04.2021 - 03.2022

Server

Frickers
10.2020 - 02.2021

CNA

Hillsprings of Springboro
02.2020 - 06.2020

Server

Benihana
12.2019 - 04.2020

Server

Olive Garden
05.2019 - 11.2019

Server

Frisch's Big Boy
08.2018 - 04.2019

Crew Member

Subway
06.2016 - 02.2018

High School Diploma -

Middletown High School