Jennifer Jasman
East Lansing,MI
Overview
13
13
years of professional experience
Work History
Server/Bartender/Trainer
Smokey Bones Bar & Fire Grill
10.2019 - Current
- Helped in managing all aspects of food and beverage dining operations.
- Made recommendations to improve department operations.
- Attended appropriate guest service meetings.
- Provide efficient and cordial customer service.
- Extensive knowledge of food and beverage menus and improving sales and loyalty of World Bee Tour members.
- Hands on assistance in ensuring availability of supplies and inventory.
General Manager
Old Chicago
08.2018 - 08.2019
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Manager
Old Chicago Pizza
06.2011 - 08.2018
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Associate of Applied Science - Paralegal Studies
Lansing Community College
Lansing, MI09.2008
Skills
- Food Inspection
- Relationship Management
- Performance Improvement
- Strong Work Ethic
Timeline
Server/Bartender/Trainer
Smokey Bones Bar & Fire Grill
10.2019 - Current
General Manager
Old Chicago
08.2018 - 08.2019
Manager
Old Chicago Pizza
06.2011 - 08.2018
Associate of Applied Science - Paralegal Studies
Lansing Community College